Page 17 - Annual Report 2019

language to the general queries most sought by the Desk are:
Indian producers/manufacturers/exporters as Helpline No. 1800 111 808;
understood during various interactions with the Email: helpdesk.dgtr@gov.in
industry.
Further, establishment of a facilitation centre for
(ii) Brochures on Trade Remedy Measures - guiding the users of trade remedies in filing the
Brochures on anti-dumping, counter-vailing, safeguard concerned applications before the Authority is in the
and review investigations were released to sensitise the pipeline.
domestic industry about the various trade remedy
measures available to them. It will help in 6. W e b P o r t a l f o r F i l i n g O n l i n e
demystifying the trade remedial measures, which are Applications:
of technical nature and otherwise difficult to
comprehend. DGTR has continuously been raising its work
standards and striving towards a more transparent,
swift and effective process of trade remedial
investigations. In pursuance of these objectives, DGTR
had already launched a dedicated website to
disseminate information regarding trade remedial
actions taken by DGTR. The portal is of great help in
realising the goal of “Minimum Government and
Maximum Governance”.

Now, an interactive web application, named “ARTIS”
(Application for Remedies in Trade for Indian industry
& other Stakeholders) is being developed for filing
online application seeking trade remedial action and
pilot project will be launched soon. This will obviate the
need to physically come to DGTR Office for submission
of trade remedy petitions as it will allow the submission
of petition even from a remote location. The web
application will enhance the access to trade remedial
measures available to the domestic industry in a time
bound manner. Further, the investigation process will
be expedited reducing the timelines for issuance of final
findings along with enhanced transparency.

7. Quarterly Coordination Committee
Meetings

Trade remedial investigations are complex by nature.
There are certain stages during the course of
investigations, which require cooperation and
information from various external agencies viz. Central
Board of Indirect Taxes & Customs (CBIC), Ministry of
Corporate Affairs, DG Systems, DGCI&S, GST Council
etc. These organisations play a vital role in
undertaking effective investigations. Further, any
delay in action by any of these organisations may delay
the progress of the investigations. Therefore, it is
5. Help Desk necessary that there is close co-ordination amongst all
agencies responsible for successful trade remedial
action.
Trade remedial measures are critical for survival of
nascent domestic producers and MSMEs, facing threat
from the dumped/subsidised imports. The small Quarterly Review Meetings have helped resolve
manufacturers generally find the requisite procedures several long pending contentious issues. These
for filing the trade remedy applications very complex. meetings have helped in expediting the notifications
Therefore, DGTR has established a Help Desk to assist based on the final findings issued by the Directorate,
the Domestic Industry in providing relevant collection of relevant information and availability of
information and resolving their general queries for time bound online transaction wise data from DGCI&S.
enhanced access to trade remedies. The details of Help Matters like circumvention of duties through wrong

9 | Annual Report 2018-19 | DGTR