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BUSINESS A25
                                                                                                                                   Wednesday 24 February

Macy’s 4Q profits down but encouraging signs for 2016 

ANNE D’INNOCENZIO                This photo shows signage at a Macy’s department store at the Hanover Mall in Hanover, Mass.                                     was a good way to drive
AP Retail Writer                 Macy’s reported financial results Tuesday, Feb. 23, 2016.                                                                       shoppers to Macy’s stores
NEW YORK (AP) — Macy’s                                                                                                                                           and offer new products
wrapped up a weak fis-                                                                                                                (AP Photo/Stephan Savoia)  like baby gear and toys
cal year on an encourag-                                                                                                                                         that the department store
ing note, but the nation’s       better-than-expected            that our setback last year   playing defense against                                            doesn’t normally carry.
largest department store         profit and revenue for the      is a setup for our come-     discounters. Last year it                                          It’s also simplifying discount-
retailer still sees challenges   fourth quarter, as it benefits  back,” said Chairman and     opened Macy’s Backstage                                            ing. The Cincinnati compa-
ahead.                           from an improving hous-         CEO Terry Lundgren in a      to go head to head with                                            ny is taking deeper mark-
Macy’s, which also oper-         ing market. A key revenue       statement Tuesday.           T.J. Maxx on its home turf.                                        downs in the second and
ates Bloomingdale’s stores,      metric jumped nearly 9          Lundgren has closed 40       Macy’s opened six Back-                                            third round and eliminating
reported a 31 percent            percent in the U.S.             stores and trimmed staff     stage pilot stores last fall                                       coupons for those offer-
decline in fourth-quarter        Macy’s is making a lot of       in corporate offices and     and plans to open just one                                         ings. It’s creating separate
profits, dragged down by         changes to reinvent the         in stores to become more     this year as it learns from                                        areas in the store for those
store closings and other         company. And investors          nimble. The retailer has     the tests. The company,                                            clearance goods, which
costs. But the adjusted re-      are banking on improve-         strived to expand online     however, is also carv-                                             be rolled out throughout
sults beat Wall Street es-       ment. Shares of Macy’s Inc.     and has pursued other ave-   ing out areas devoted to                                           the chain.
timates and sales picked         fell 36 percent over the past   nues of growth. It acquired  Backstage merchandise at                                           “I think what happens is
up in the final weeks of the     12 months, but have begun       Bluemercury, the upscale     15 full-price stores. Karen                                        customers want simplicity.
holiday quarter as winter        to climb back this year.        beauty products and spa      Hoguet, chief financial offi-                                      And when you are looking
finally arrived, driving sales   “I have reminded my team        company. And it’s not        cer at Macy’s, told investors                                      for deep clearance goods,
of coats and boots higher.                                                                    on a conference call that it                                       you could just see the price
A very warm winter early                                                                                                                                         of the item and not have to
on plagued retailers during                                                                                                                                      do the math in your head,”
the most critical selling pe-                                                                                                                                    said Hoguet. “Our hope is
riod of the year.                                                                                                                                                that regular price selling will
But the company says that                                                                                                                                        improve. There’s less clut-
it doesn’t expect to see a                                                                                                                                       ter on the floor, by moving
key revenue figure turn pos-                                                                                                                                     clearance merchandise
itive until the fourth quarter.                                                                                                                                  into a separate area.”
Shares rose nearly 5 per-                                                                                                                                        Hoguet also said Macy’s,
cent Tuesday to $43.10.                                                                                                                                          facing pressure from inves-
The retailer had been a                                                                                                                                          tors, is moving to unlock
stellar performer since the                                                                                                                                      value from some of its real
recession, but over the last                                                                                                                                     estate and said that the
year or so, it has stumbled,                                                                                                                                     demand has been “very
including through the cru-                                                                                                                                       high.”q
cial holiday shopping sea-
son. And weather wasn’t
the only factor.
Like many department
stores, Macy’s faces in-
creasing competition from
online retailers like Amazon.
com. It also has acknowl-
edged that customers are
spending more of their
money on restaurants, spas
and vacations, or sprucing
up their homes, rather than
clothes. And when they
do spend money on cloth-
ing, they have increasingly
walked through the doors
of discount stores like T.J.
Maxx. The spending trends
are playing out in retailers’
fourth-quarter earnings re-
sults. Last week, upscale
department store chain
Nordstrom Inc. reported
fourth-quarter results that
came short of analysts’ ex-
pectations, sending shares
down in after-market trad-
ing. J.C. Penney Co. and
Kohl’s Inc. are slated to re-
port fourth-quarter results
later this week.
But Home Depot Inc., the
nation’s largest improve-
ment chain, reported a
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