Page 19 - Minister Otmar Oduber
P. 19

LOCAL A13
                                                                                                                       Saturday 8 August 2015

With an ambient parking lot event:

       La Cabana Beach Resort Celebrates its 25th Anniversary!

                                                               the same manner, and           tion, La Cabana guar-           tinction, Hall of Fame cita-
                                                               even better. As proof of       antees a salary increase
                                                               that philosophy, more than     based on performance,           tion by Trip Advisor, having
                                                               60% of associates demon-       including a Christmas bo-
                                                               strated their loyalty, love    nus, and the additional         received the Excellence
                                                               and passion for the resort,    benefits surpass any other
                                                               its guests, members, Man-      benefits offered at other re-   Award for 5 consecutive
                                                               agement, and the Board         sorts. La Cabana complies
                                                               of Directors for more than     with all government laws        years, EarthCheck Plati-
                                                               15 career years, and oth-      and more, and manage-
                                                               ers are celebrating their      ment is convinced that it       num Award, having re-
                                                               25th anniversary along         must invest in the develop-
                                                               with the property. La Ca-      ment of the associates and      ceived Silver and Gold for
                                                               bana has always enjoyed        dedicates time and ef-
                                                               a solid and loyal base of      fort to training. English and   10 consecutive years, and
                                                               associates, local and inter-   Spanish language classes
                                                                                                                              the fact that La Cabana is
                                                               national members, and the      are offered, as well as train-
                                                               resort maintained its popu-    ing specific to the scope       currently ranked in the top
                                                               larity and attraction thanks   of work, including training
                                                               to the exceptional services    in service areas. Optimiz-      10 amongst 53 Bluegreen
                                                               rendered to repeaters who      ing service and reaching
                                                               choose to come and vaca-       guest-oriented goals, is        Timeshare  Resorts.  
                                                               tion here every year. The re-  always the focus. Conse-
EAGLE BEACH - A large          road, from financial to le-     sort is also immensely proud   quently, results of training    The resort practices an
crowd of locals, visitors and  gal, managerial and orga-       of the fact that the majority  seminars led to different       “open door” policy, and
resort associates enjoyed a    nizational issues. However,     of its Management team         awards, such as the “Sho-       to improve communica-
Carnaval show, a fantastic     the company has always          consists of Aruban locals.     co” awards, Interval Inter-     tion, a short meetings is
DJ and three live bands,       made it a point to keep its                                    national Premier status, the    conducted every day in
D’Licious, Rincon Boyz and     focus on its people. When       Every year, without excep-     highest international dis-      each department, as part
Tsunami, during the park-      in 2005 the resorts broke                                                                      of the preparation to serve
ing lot happening this past    off ties with the previous                                                                     guests and reach the goal
weekend. All proceeds          management company,                                                                            of creating memorable va-
from the festive event         the Board of Directors and                                                                     cations. Additionally, there
were earmarked as a do-        Members of Management                                                                          are monthly departmental
nation for a local school,     rehired all of the associates,                                                                 meetings, meetings with
Colegio Hilario Angela.        with their many years of ser-                                                                  the General Manager/Hu-
La Cabana Beach Resort &       vice and benefits, and with                                                                    man Resources, individual
Casino wanted to extend a      great enthusiasm started all                                                                   meetings and a General
                                                                                                                              Meeting for all associates
heartfelt thank you to the     over again raising La Ca-                                                                      every quarter. Annually
entire community of Aruba,     bana to the desired level of                                                                   the resort asks associates
for the support of its busi-   service and guest satisfac-                                                                    to complete an electronic
ness and its guests over the   tion.                                                                                          survey to measure their sat-
past quarter of a century.                                                                                                    isfaction, and the resulting
Managing a resort of 449       As clearly demonstrated,                                                                       concerns and suggestions
rooms is at times a chal-      the heart of the resort                                                                        are addressed immedi-
lenge, says Jessica Frank-     beats for its associates and                                                                   ately. The resort regularly
en, Assistant General Man-     guests. Management has                                                                         invites speakers or local ex-
ager. The resort has faced     always believed that if you                                                                    perts to come and lecture
small and large bumps of       treat associates right, they                                                                   on topics of health, culture,
varying nature along the       will in turn treat guests in                                                                   finances, local organiza-
                                                                                                                              tions and much more, in or-
                                                                                                                              der to educate associates.
                                                                                                                              Annually, health weeks
                                                                                                                              and wellness programs are
                                                                                                                              hosted to measure weight,
                                                                                                                              cholesterol, blood pressure,
                                                                                                                              eyesight, sugar levels, etc.
                                                                                                                              Together with the resort’s
                                                                                                                              Health Club staff, a weight
                                                                                                                              loss program with attractive
                                                                                                                              incentives for all associates,
                                                                                                                              is offered every year. All
                                                                                                                              associates have accident
                                                                                                                              insurance, medical disabil-
                                                                                                                              ity, life insurance and provi-
                                                                                                                              sions for funerals, medical,
                                                                                                                              eye and dental care, with
                                                                                                                              the option to include their
                                                                                                                              immCeodnitaintueefdaomnilPya. ge 14
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