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The following chart outlines the key information that you should remember about
questions on the organization of ideas:
ORGANIZATION OF IDEAS
HOW TO IDENTIFY How is the information in the passage organized?
THE QUESTION How is the information in the second paragraph related to
the information in the first paragraph?
WHERE TO FIND The answer to this type of question can generally be
THE ASWER determined by looking at the first sentence of
the appropriate paragraphs.
HOW TO ANSWER 1 . Read the first line of each paragraph.
THE QUESTION 2. Look for words that show the relationship between the
paragraphs.
3. Choose the answer that best expresses the relationship.
PASSAGE ONE (Questions 1-2)
Conflict within an organization is not always viewed as undesirable. In fact, various managers
have widely divergent ideas on the value that conflict can have.
According to the traditional view of conflict, conflict is harmful to an organization. Managers
ine with this traditional view of conflict see it as their role in an organization to rid the organization of
'5) any possible sources of conflict.
The interactionist view of conflict, on the other hand, holds that conflict can serve an important
function in an organization by reducing complacency among workers and causing positive changes to
occur. Managers who hold an interactionist view of conflict may actually take steps to stimulate
conflict within the organization.
TOEFL EXERCISE 2: Study each of the passages and choose the best answers to the
ques-tions that follow.
1. How is the information in the passage 2. What type of information is included in
organized? the third paragraph?
(A) The origin of ideas about conflict is (A) A comparison of the interactionist
presented. and traditional views of conflict
(B) Contrasting views of conflict are (B) A discussion of the weaknesses of
presented. the interactionist view of conflict
(C) Two theorists discuss the strengths (C) An outline of the type of manager
and weaknesses of their views on who prefers the interactionist view
conflict. of conflict
(D) Examples of conflict within (D) A description of one of the opposing
organizations are presented. views of conflict
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