Page 2 - Mosaic HCM - Workforce Ready Product Sheets

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What Does the Implementation Process Look Like?

 Project  Custom procedure guides, documents, and videos support client
M least training
Manager, a  On-your-site implementation meetings facilitate discovery and drive
Sponsor client success
 and expertise  Each client works with the Implementation Team well beyond the go
process live date until the client is satisfied with the deployment
 customized designed  The implementation team will re-engage with the client for any
organization, processes change or enhancement efforts that require project-level scope

How Does Day-to-Day Client Operational Service and Support Work?

 designated each  A secondary Client Account Manager who has no direct client
relationship obligations serves in a backup capacity to assure that clients can
 technical direction, access the right help when they need it
guidance, leads  An executive sponsor provides high-level oversight to ensure
client's experience each client can access the skills and capabilities of Mosaic's
executive team

What are Mosaic's Standard Services?

 All Federal, State, and Local tax management, compliance,  Reporting Customization
remittance, and filings  Payroll Tax and Compliance guidance and support
 Managed Payroll Services and Processing  Initial and Ongoing platform configuration, training, and support

What are Mosaic's Optional Services?

 Processing  Managed Benefit Services with end-to-end administration of
 Distribution employer benefit programs
 Creation  Governmental and Compliance Administration (services vary) - UI
 Consulting Claims, Background Checks, LOA, Employment Verifications,
 Administration Affordable Care Act compliance, etc.

Contact our team today at 303-645-4270 to discuss your

organization’s workforce management needs!

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