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3. Performance for ESG-related risks
The particular case of business impacts on human rights
Responsible companies analyze their potential impact on the human rights of their stakeholders. The process
of identifying, preventing, mitigating and accounting for potential human rights impacts is generally informed
by the UN Guiding Principles on Business and Human Rights, a document unanimously endorsed by the
20
Human Rights Council in 2011 following rigorous consultation with business, governments and civil society.
The UN Guiding Principles (UNGP) set out the content of the corporate responsibility to respect human
rights - a responsibility that exists regardless of governments’ ability or willingness to uphold their own duty to
protect citizens from corporate human rights impacts. In other words, today’s stakeholders expect
companies to go beyond domestic law when necessary to uphold international standards of human rights.
The process for managing human rights impacts is referred to as “human rights due diligence” (HRDD). Under
the UNGP, companies should develop and communicate a commitment to respect human rights, undertake
human rights due diligence, embed the results of the due diligence across their operations and track results,
communicate on their efforts and have in place operational-level grievance mechanisms to remedy impacts.
There are, however, key differences in the approach to risk assessment in the human rights context:
1. In HRDD, risk is assessed on the basis of likelihood and severity, but the perspective from which severity
is assessed differs. In more familiar risk management processes, severity of risk is most often assessed in
whole or in part from the perspective of risk to the organization, whether financial, reputational or
otherwise. However, HRDD assesses risk from the perspective of the affected stakeholders only, that is,
from the perspective of those who may be adversely impacted. This is a subtle yet crucial distinction: an
organization may consider, for example, the risk of a certain indigenous group successfully protesting
aspects of its operations as very low and the risk of reputational or other damage as unlikely; however,
if that group is facing a human rights impact from the operations, HRDD would assess the risk as severe.
Severity is also weighted slightly higher than likelihood, such that potentially severe events with low
likelihood of occurrence may still be prioritized for
management. Human rights risk map for prioritizing action
2. Stakeholder engagement is crucial in HRDD, and
findings of a risk assessment should be tested with
stakeholders. It is difficult for an organization to
assess severity of risk from the perspective
of potentially affected stakeholders unless it
proactively engages with them to understand their
vulnerabilities and potential to be impacted by the
company’s activities.
Key resources offer further guidance on risk Severity
assessment in a human rights context as set out in
the next table.
Likelihood
Resources for human rights-related risk
Resource Description
UN Guiding Principles on Outlines principles on the corporate responsibility to respect human rights
21
Business and Human Rights
Shift and Mazars’ UN Guiding Provides implementation and assurance guidance on the UN Guiding Principles on Business
22
Principles Reporting Framework and Human Rights
Shift’s “Assess” guidance Provides guidance on how a company’s operations and business relationships can pose risks to
human rights
23
Shift’s Business and Human Reflects learning from a workshop with 12 Dutch companies together with expert
Rights Impacts: Identifying and stakeholders, hosted by the Social and Economic Rights Council of the Netherlands,
Prioritizing Human Rights Risks about how companies can identify and prioritize human rights risks and test their findings
through stakeholder engagement 24
Global Compact and EY’s Business Includes examples and provides guidance on human rights due diligence
25
and Human Rights: Corporate
Japan Rises to the Challenge
IFC Performance Standards Focuses on the identification of relevant links between environmental and social
considerations and human rights to support many important human rights, such as labor
rights, rights of indigenous peoples and the right to health (through a clean environment) 26
54 Enterprise Risk Management | Applying enterprise risk management to environmental, social and governance-related risks • October 2018