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Thought Leadership in ERM | Enterprise Risk Management — Understanding and Communicating Risk Appetite | 9
University: The university’s main objective is to continue is the university to accept risk related to each area?” In
as a preeminent teaching and research university that thinking through the process, members of management
attracts outstanding students and is a desired place of used a continuum (Exhibit 4) to express risk appetite for
work for top faculty. the university’s major objectives (teaching, research,
service, and operational efficiency). They placed various
The university’s risk appetite statement acknowledges risks along the continuum as a basis for discussion at the
that risk is present in almost every activity. The critical highest levels.
question in establishing the risk appetite was “How willing
Exhibit 4
Acceptable not Acceptable
Increased Reduced
costs due to security of IT
incompatibility Reduced
with legacy Reduced research
computer teaching reputation
systems reputation
From an operational viewpoint, for example, management • exhibited a low risk appetite for significant breaches of
assigned a high risk appetite to the cost of computer security or unauthorized access to classified records
incompatibility, a more moderate risk appetite to issues (the new system was viewed as better controlled than
of teaching excellence, a low risk appetite to information the legacy system, thus supporting the decision to
system security, and a very low risk appetite to its approve the new system);
reputation as a leading research organization.
• expressed a moderate risk appetite for teaching
The university found that ordering its risk appetites across quality; and
the continuum helped it shape a risk statement. Putting this
into practice, the university • expressed a very low risk appetite for risks that would
significantly reduce its research reputation.
• exhibited a higher risk appetite when approving a new
computer system that offered greater processing
capacity but also had potential compatibility issues with
legacy systems;
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