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20 | Enterprise Risk Management — Understanding and Communicating Risk Appetite | Thought Leadership in ERM
Monitoring and Updating Risk Appetite
Once an organization’s risk appetite is developed and
communicated, management, with board support, must
revisit and reinforce it. Risk appetite cannot be set once and Develop/
then left alone for extended periods. Rather, it should be Revise
reviewed and incorporated into decisions about how the
organization operates. This is especially important if the
organization’s business model begins to change. Risk
Appetite
Management cannot just assume that responsible
individuals will implement risk management within the Monitor Communicate
appropriate risk appetite. Therefore, some organizations will
review the application of risk appetite through a series of
monitoring activities. Management should monitor the
organization’s activities for consistency with risk appetite
through the specifics identified with risk tolerances. Most Creating a culture is one way of reinforcing overall risk
organizations have key performance risk metrics that they appetite. The approach is best used when the organization
use to measure performance. It is easy to integrate risk has a well-communicated risk appetite and associated risk
tolerances into the monitoring process used to evaluate tolerances, to the point at which the following outcomes exist:
performance. Internal auditing can provide independent
insight on the effectiveness of such processes. • Consistent implementation across units
Creating a Culture • Effective monitoring and communication of risk and
For many organizations, monitoring risk tolerances requires a changes in risk appetite
culture that is aware of risk and risk appetite. Management,
by revisiting and reinforcing risk appetite, is in a position to • Consistent understanding of risk appetite and related
create a culture whose organizational goals are consistent tolerances for each organizational unit
with the board’s, and to hold those responsible for implementing
risk management within the risk appetite parameters. • Consistency between risk appetite, objectives, and
relevant reward systems
Many organizations are effective at creating a risk-aware
culture: a culture that emanates from senior management, This approach draws on ongoing and separate evaluations
cascades through the organization, and is supported by conducted as part of the organization’s monitoring. The
the board. In an effective culture, each member of the individuals doing the monitoring consider whether the
organization has a clear idea of what is acceptable, whether objectives being set and the risk response decisions being
in relation to behaving ethically, pursuing the wrong objectives, made are consistent with the organization’s stated risk
or encountering too much risk in pursuing the right objectives. appetite. Any variation from the stated (or desired) risk
appetite is then reported to management and the board as
part of the normal internal reporting process.
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