Page 44 - JoFA_Jan_Apr23

TECHNOLOGY Q&A

MICROSOFT OUTLOOK

Aliases and shared mailboxes

Q. I have email A. I find having second email addresses and shared You can get there by going to admin.microsoft.
addresses for emails to be a couple of the most useful tools to com. Once you are in, you will want to click
myself and each manage the flow of emails, but first let’s formally on Users  Active users (see the screenshot
of my staff. There define each. Having a second email address at- below).
are times, though, tached to your email account is called an “alias.”
where I wish I had You will have your primary email address and as
additional email many aliases as you want. I like to make my aliases
addresses for variations on my primary email address. If my
me, but I do not primary email address is whartman@automata-
want to manage pracdev.com, then I would have an alias email
a separate address of whartmanSandbox@automatapracdev.
email account. com or whartmanNewsletters@automatapracdev.
Additionally, there com. A shared mailbox will have an email address
are times when as well, but it will not have a user as the primary
I want a general owner. Instead, you can delegate users to have send
email address that as and/or full access permission.
multiple staff can To start, we will add an alias to your Micro-
access. What can soft Office 365 account. You will need adminis-
I do? trator access to your Microsoft 365 account to
make these sorts of changes. If an IT professional
manages this for you, arm yourself with this
knowledge so you can relay your request to them.
First, log in to your Microsoft 365 admin center.

42 | Journal of Accountancy January 2023