Page 4 - Smart City Brochure

Grievance Redressal System
Digital Seva Safety and Security “Meri Sadak” is a mobile app to enable users to give their feedback
Meri Sadak

regarding pace of works, quality of works etc. of PMGSY roads to the

Nodal Departments in the State Governments / National Rural Roads
Development Agency (NRRDA). The user can take photographs at the site
and submit along with feedback.

After submission of feedback, the user can monitor the redressal of his /
her feedback through this app. The respective State Quality Coordinators
(SQCs) of the Nodal Department implementing PMGSY will provide an

interim response to the user.

Availability: Available on Google Play.

Legal Management

e-Goshwara : Digital Preservation System Court Records

The main aim of this project is to create Trustworthy Digital
Repository (TDR) a long term digital preservation environment for

the disposed case records through adaptation of Open Archival
Information System [OAIS (ISO14721:2003)] developed by
Consultative Committee for Space Data Systems (CCSDS).

The information package containing disposed case records will be
transferred to the central archive system for long term

preservation. These records will be maintained and preserved for
longer period of time with the appropriate preservation policies
applied on them and keep them available and accessible to
designated community irrespective of hardware, software &
technology changes.