Page 8 - TMPAA Member Brochure

Professional Services

Program Education & Self Audit Tool

TMPAA, in pursuit of its mission to promote

Best Practices in program administration,
elevate the status of Program Business in the

insurance industry, and recognize the specialized
skill sets of Program Specialists, has partnered

with The Institutes to provide the Program
Business Professional™ (PBP) designation.

The PBP curriculum encompasses program-specific content and incorporates
courses from the CPCU® designation. This comprehensive approach ensures a

dynamic learning experience for professionals seeking advancement in
Program Business, while also earning credit towards additional Institutes

Designations.

Program Administrators are encouraged to engage in a best practice
evaluation, fostering a comprehensive review of their current operational

functionality. This process is crucial for achieving "best in class" performance,
as it allows agencies to identify strengths and areas requiring improvement.

To facilitate this assessment, the TMPAA provides the Best Practice Self-Audit

Tool which covers various critical areas of business operations, including:
Management Performance

Human Resources
Technology
Underwriting Procedures

Underwriting Results

07