Page 30 - 2020 Summit Winners

TD BUSINESS BANKING SUMMIT AWARDS 2020 WINNERS
Jennifer Angulo
Operations Officer, Commercial Customer Service Centre | Markham, ON
Jennifer is always one of our top performers who works independently, consistently exceeding expectations. She is not afraid to take on the most challenging requests, working through them in a methodical and efficient manner. Jennifer has also taken on the role of mentor, volunteering to support the newer BSOs on the team, explaining processes and procedures to aid in their development.
Tasha Archer
Customer Service Officer, Commercial Banking | London, ON
Tasha tirelessly administers multiple deal teams and throughout 2020 went above and beyond in ensuring a seamless transition to working from home. With an unwavering positive attitude, she is truly committed to Our Quest and ensuring best-in-class service levels are delivered to our customers each day. Never shying away from a challenge, Tasha has been integral in training newer CSO staff,
a cornerstone of the London CBC and has helped us all deliver on our shared commitments.
Allyson Armstrong
Area Manager, Small Business Banking | Bowmanville, ON
Allyson was a true leader for her team during an unparalleled year. Allyson successfully led her SBB team through a tremendous amount of change, multiple system access concerns as well as several complex challenges – all during a pandemic and with a focus on developing people while growing our business. She also delivered consistent top quartile results. Allyson is engrained in her community and respected by her Branches, COIs and OneTD Partners. Congratulations Allyson for your National SVP Pick Annual Summit Win!
Michelle Arscott
Senior Analyst, Merchant Solutions | Toronto, ON
Michelle is being recognized for her dedication to upholding the TD brand. Her commitment to achieving the best possible outcome is indisputable by colleagues, stakeholders and merchants alike. In 2020 Michelle’s involvement in key strategic merchant investigations far exceeded expectations and resulted in massive savings for both the Bank and our merchants. #MakingTheBestPossibleOutcomePossible
Maria Augusto
Senior Manager Operations, Commercial National Accounts | Toronto, ON
Maria has led her team through a very challenging year and has maintained a sharp focus on our clients, internal partners, and her team. Despite this year’s challenges and being new to role, Maria made impactful changes to optimize team structure, amend processes to drive efficiency and operational excellence, focus on L&D, and build upon internal relationships.
Jai Ayyappannair
Manager Commercial Credit, Commercial Banking | Calgary, AB
Jai continuously demonstrates strong characteristics of an employee that cares about the client, the Bank, and its employees. Well known for his credit acumen, Jai is a great coach and goes out of his way to make sure he is mentoring his staff, bestowing his diverse background in CCRM, FRG and CNA with each of his employees. Jai prides himself in exceeding expectations and tends to engulf himself in new transactions to make sure that the team fully understands the industry and associated risks.
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