Page 47 - Door Supervision Training Booklet

Bullet points can be used to great effect, or even numbered lists as they draw the reader’s attention to important content. In the end it is a case of choosing a formatting method that will communicate the facts as simply and clearly as possible.
5 Ws, 1 H
Who, what, when, where, why, and how – If you can remember these details and they are clearly stated in your incident report, you will not go wrong.
In truth, if you are missing any one of these details your report is not complete. It is also important to include everyone that was present and involved with the incident, this would include any other security officers, any police, firemen, and other emergency personnel.
As has been stated, clarity is key. Be clear about what happened and where it happened; explain the details of the events that led up to the incident and how it all progressed.
Follow the above points and you will have a strong incident report that covers everything that would ever be needed from it.
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