Page 5 - KZN Business Sense - Vol6 No4 eBook
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“CLAIMS CONSCIOUS”                                                                        CONSTRUCTION,


        CONTRACTORS                                                                               ENGINEERING, LABOUR

                                                                                                  AND COMMERCIAL LAW

        A DOUBLE-EDGED SWORD                                                                      PRACTICE



        Peter Barnard, Partner, & Claudelle   works. Employers typically   This can lead to a legitimately   Peter Barnard,       He also deals extensively
        Pretorius, Associate, Construction Law   want construction projects to   acrimonious relationship   Partner             with procurement related
        Practice, Cox Yeats Attorneys  be completed in the shortest   between the contractor,                                   issues. He typically represents
                                      possible period and at the least   consultant and client.                                 contractors, subcontractors,
        Y     our company’s            Contractors, in turn, aim to   reality the procurement model                             consultants and developers
                                      possible cost.
                                                                     The underlying issue is in
                                                                                                                                in the built environment
              reputation is crucial.
               This is particularly   construct at the minimum cost,   used.  Is the employer to                                industry, and specialises and
                                                                                                                                has extensive experience in
                                      and where a project is delayed
                                                                    blame for accepting a low or
        true in the built environment   or disrupted by the employer,   reasonable bid? Or should the                           disputes arising out of and
        industry, where a contractor’s   they then seek fair and    contractor take the blame for                               in connection with the four
        reputation is just as important   reasonable compensation for   deliberately delivering a low                           main suites of contracts, being
        as his track record.                                                                                                    the Joint Building Contracts
                                      the additional costs and time   tender in the hope that they
          Contractors hesitate to enforce   incurred.               can recoup costs by issuing a                               Committee (JBCC), New
        their contractual rights, fearing   Government is typically   constant stream of claims?                                Engineering Contract  (NEC),
        the stigma of being labelled   constrained to award contracts   Either way, delivering claims                           General Conditions of Contract
        ‘claims conscious’, but their   to the bidder that delivered the   for every imaginable delay or                        for Construction Works (GCC)
        very job is to ensure a company   lowest priced compliant bid   disruption will naturally result                        and International Federation of
        makes a profit and as such it is   along with the highest B-BBEE   in distrust and stigma.                              Consulting Engineers (FIDIC-
        imperative. Instead, more often   score.  This is referenced as the                                                     French acronym).
        than not, contractors are so   ‘lowest bid scenario’.        Being labelled as ‘claims         ETER BARNARD              Peter is also member of the
        concerned about this label that                             conscious’ can also result in      is a Partner at Cox      JBCC Drafting Committee. 
        rather than enter a ‘paper war’   It cannot be denied that   developers in the private sector   PYeats within in the
        or take a chance at upsetting   contractors must be ‘claims   seeking to steer clear from   Construction, Engineering,   T: +27 31 536 8514
        the client, they opt to discuss   conscious’ to survive in   engaging with such contractors   Labour and Commercial Law   E: pbarnard@coxyeats.co.za
        claims ‘informally’ rather than   circumstances where the   for fear that their budgets may   Practice.
        officially delivering them.   winning bid is based on the   be unduly exceeded.
                                      lowest tendered price.
          The reality is that claims not                             A developer is trying to
        delivered timeously may see    Any contractor who is not    maximise his return and       Claudelle Pretorius,                LAUDELLE PRETORIUS
        these ‘informal discussions’   claims conscious in the lowest   achieve the best value for   Associate                        is an Associate at
        collapse, which in turn often   bid scenario is a contractor who   money, and generally speaking,                       CCox Yeats within the
        leads to severe financial     will go out of business very   they will not – or should not                              Construction, Engineering,
        hardship.                     quickly.  This is inevitable as   – take issue with paying for                            Labour and Commercial Law
                                      the margins in this scenario   services that are properly due.
          In fact, being ‘claims      are incredibly tight due to the                                                           Practice.
        conscious’ is a good thing    extent of competition.  Any    In conclusion, the issue is                                 Claudelle likewise has
        as it ensures contractors get   delays or mistakes will result   not whether the contractor                             considerable exposure and
        everything that they are rightly   in the job running at a loss, a   has properly documented                            experience in disputes arising
        entitled to.  That being said, it is   patently non-sustainable model.   the reasons for delays and                     out of and in connection
        crucial that claim situations are                           variations (‘claims conscious’),                            with the four main suites
        handled in a non-adversarial   The failure to deliver       it is the fact that low profit                              of contracts. She also has
        manner.                       reasonable claims timeously, or   margin situations often result                          experience in various aspects
                                      indeed at all, is later interpreted   in claims that cannot always                        of Employment Law, with
          Whilst delivering formal    as inattention or negligence   be fully substantiated by the                              emphasis on individual and
        notices and claims may        on the part of the contractor.   contractor.                                              collective labour law. 
        notionally muddy a contractor’s   Regardless, if properly drafted
        good rapport with the client,   and considered, contractual   If the claims can, however,
        the entitlement to deliver    claims can be delivered in    be fully and legitimately                                   Tel: +27 31 835 3111
                                                                                                                                E: cpretorius@coxyeats.co.za
        such notices and claims is an   a persuasive manner, as     substantiated, they should be
        intrinsic term of the contract.                             delivered, and they should be
                                      opposed to a confrontational   awarded, regardless of whether
          On the flip side, the client’s   or adversarial manner – and no   or not there will be a label of
        ability to impose penalties on   negative inferences should be   ‘claims conscious’ attached to
        the contractor who fails to   drawn.                        the contractor.
        complete work timeously is also   Secondly, given the lowest
        typically part of that agreement.   bid scenario discussed above,   If contractual notices and
        Despite this, employers are not   contractors may deliver   claims are not delivered
        labelled as ‘penalty conscious’.   spurious or opportunistic   timeously, the contractor
          So why is there stigma      claims to make up for lost    forfeits those claims. It is
                                                                    patently better to be labelled
        attached to contractors who   profits. The lower the offer   ‘claims conscious’ than to suffer
        deliver contractual notices and   made, the harder it will fight to   a loss. Ultimately, the decision
        claims in order to claim what   make a profit. Every mistake,   lies with the contractor. 
        they are contractually entitled   clash or opportunity to claim
        to?                           delays and seek additional
                                      compensation will be made.    www.coxyeats.co.za
          The reason appears to be two-
        fold.
          Firstly, the word ‘claim’ in
        itself captures the adversarial
        nature of the construction
        industry.
          Claims arise due to the
        very nature of construction




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