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CAREPOINT GLOBAL
Communication Strategies
The Communication Strategies workshop will help participants understand the different methods of commu-
nication and how to make the most of each of them. These strategies will provide a great benefit for any or-
ganization and its employees. They will trickle down throughout the organization and positively impact every-
one involved.
Who Should Attend: All Managers, CEO, Employees
Course Outline:
Part 1: Getting Started Part 7: Listening Skills
• Workshop Objectives • Seven Ways to Listen Better Today
Part 2: The Big Picture • Understanding Active Listening
• Sending Good Signals to Others
• What is Communication?
• How Do We Communicate? Part 8: Asking Good Questions
• Other Factors in Communication
• Open Questions
• Closed Questions
Part 3: Understanding Communication Barriers • Probing Questions
• An Overview of Common Barriers Part 9: Appreciative Inquiry
• Language Barriers
• Cultural Barriers • The Purpose of AI
• Differences in Time and Place • The Four Stages
• Examples and Case Studies
Part 4: Paraverbal Communication Skills
Part 10: Mastering the Art of Conversation
• The Power of Pitch
• The Truth about Tone • Level One: Discussing General Topics
• The Strength of Speed • Level Two: Sharing Ideas and Perspectives
• Level Three: Sharing Personal Experiences
Part 5: Non-Verbal Communication • Our Top Networking Tips
• Understanding the Mehrabian Study Part 11: Advanced Communication Skills
• All About Body Language
• Interpreting Gestures • Understanding Precipitating Factors
Part 6: Speaking Like a STAR • Establishing Common Ground
• Using "I" Messages
• S = Situation
Course Length: 3 days
• T = Task Language: English; Arabic
• A = Action
Price: $xxxx
• R = Result
CarePoint Global Phone: +966 55 119 6445 Beirut, Riyadh, Boston Email: carepoint@outlook.com
www.carepoint4.wixsite.com/carepointglobal

