Page 21 - GJ Book JUNE FLIP
P. 21
TOUCHPOINTS
THE GENE JUAREZ SIGNATURE TOUCHPOINTS:
Shampoo Scalp Massage Sparkling Beverage Foot Experience Find Your Match
Memorable Consultation Service Design Center
Thank You Experience
To touch someone’s heart you have to be thoughtFUL(L). Of course, we start each guest journey with our intentional gracious service design, attention to the little things and the customized sequencing of each guest’s experience.
But what makes us truly unique are the special touches we add along the way. We call these our signature touch points. The experiences and moments that put our signature imprint on each guest experience while uniquely redefining luxury.
21