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Toledo Performance Report




        EXECUTIVE SUMMARY









        Amazing patient care                                     Patient story

        Mercy Health — Defiance Hospital is now offering 3D      When 19-year-old Dustin Nance came to Mercy Health, he
        mammography (tomosynthesis), giving women                had seen several doctors and none knew why he could not
        throughout the area access to advanced screening and     stay awake. Ateeq Haseeb, MD, pediatric neurologist at
        diagnostic mammograms, as well as breast biopsies. This   Mercy Health — Children’s Hospital and chief medical
        advanced technology is made possible by the Mercy        information officer for the Toledo Region, diagnosed
        Health Foundation — Greater Toledo and will allow for    Dustin with Sleeping Beauty Syndrome, or Kleine-Levin
        increased treatment options and better survival rates.   syndrome. This incredibly rare syndrome affects patients
        When 3D mammography imaging is combined with             and causes them to sleep for days at a time. It’s a
        conventional mammography, research shows a higher        neurological disorder that is caused when there is damage
        cancer detection rate than with conventional             to the hypothalamus part of the brain. It can be effectively
        mammography alone. 3D mammography is now available       treated with stimulant medication, but not cured. Dustin
        in four locations throughout the Toledo region.          used to sleep 23 hours per day for 4-6 weeks at a time. He
                                                                 had been evaluated by several physicians without any
        Operational excellence                                   improvement, which brought him and his family to seek an
                                                                 evaluation by Dr. Haseeb. Dr. Haseeb diagnosed him with
        Hospitals throughout the Toledo region recently received
        several commendations from organizations tasked with     this condition and started him on medications. The clinical
        monitoring patient care and safety. Mercy Health — Tiffin,   staff worked diligently with the insurance company to
        Willard, and Defiance hospitals have each achieved a CMS   overcome challenges with obtaining approval for these
        5-star rating. This top rating will be released publicly this   medications. Dustin has been symptom free for ten
        month. Mercy Health — St. Charles Hospital and Mercy     months and continues his medication regimen. Both
        Health — St. Anne Hospital were each recognized by       Dustin and his family are thankful for the drastic
        Leapfrog Group with an “A,” the highest designation for   improvement in this young man’s quality of life.
        our ability to deliver outstanding patient care and safety.
        Additionally, Mercy Health — St. Vincent was identified as
        performing better than the national benchmark in                             Clinician story
        C-difficile for the December 2017 hospital compare
        reporting period.                                                            Ramalinga Reddy, MD, Mercy
                                                                                     Health — Children’s pulmondary
        Creating the future                                                          specialist, presented a webinar on
                                                                                     asthma comorbidities — obesity,
        Recognizing that the health of our communities depends,                      GERD, rhinitis, sinusitis and sleep
        in part, on its stability, Mercy Health announced a new                      apnea — as part of a series
        housing funding program designed to help support our                         developed by the Ohio Department
        central city neighborhoods surrounding St. Vincent                           of Health to help healthcare
        Medical Center. The Mercy Health — Employee Assisted     providers explore the most current methods of diagnosing
        Housing Program will provide up to $5,000 in financial   and treating asthma.
        assistance to home buyers who are looking to live within
        the Cherry Street Legacy neighborhoods. Eligible         Dr. Reddy has worked widely with asthma patients in the
        recipients must be employed in good standing at Mercy    Toledo area. He believes that asthma care requires a
        Health, or in the police or fire departments or local    clinician to take a holistic approach to diagnosis and
        schools. Our local foundation helped fund this initiative.   treatment and works to identify the other influences that
                                                                 often exacerbate asthma, such as comorbidities. These
                                                                 comorbidities left unaddressed can result in multiple
                                                                 asthma exacerbations, worsening lung health, interference
                                                                 with activities of daily living, and ultimately a decreased
                                                                 quality of life for asthmatic patients.



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