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Appendix — Creating the Future

KPI Name System Leader Measure Definition
Net Patient Chris Miller Numerator: Net Patient Revenue (NPR)
Revenue per Denominator: Worked relative value units (wRVUs)
wRVU Financial metric that is used to monitor MHP’s reimbursement rates over time.
Population Health Michele Numerator: Number of population health plan admissions to a domestic facility
Patients Domestic Montague Denominator: Total population health plan admissions to domestic and non-
Admissions domestic facilities
The population health plan includes the employee health plan, MSSP, Medigold,
Aetna, and Humana.
Primary Care Dr. Herb New primary care providers minus any primary care provider departures.
Provider Schumm Demonstrates how the medical group is performing compared to recruiting goals
Recruitment within each region.
RN Voluntary Kyle Arnold Numerator: Total RN voluntary separations
Turnover Rate Denominator: Average RN headcount Multiplied by a YTD annualized factor
Measures the percent of RN employees who voluntarily left the organization

Providers with Dr. Kevin Casey Measures the number of providers per region who have 30 or more encounters
Ambulatory open for more than 7 days.
Encounters Left
Open > 7 Days

Note for electronic PDF version:
Clicking on a blue KPI Name within the PDF will take you to the KPI page on the Hub.
Clicking on a blue System Leader name within the PDF will allow you to directly send an email to the System Leader.

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