Page 21 - 10641MHSBRO COPR Report December 2017 FINAL

Lima Performance Report

EXECUTIVE SUMMARY

Amazing patient care Patient story

Sometimes it is the simple things. An extended care Harold (Butch) Herbel traveled to Minster, Ohio in
facility (ECF) patient had multiple visits to the Emergency November for work. During his trip, he had an unfortunate
Department over a number of months, for various reasons. accident that broke his leg. He was brought to St. Rita’s
Analysis of the visits, medical history and other factors where he had several surgeries. Being from out of town,
could find no root causes. Then our Ambulatory Care his family could not make the trip to be with him during his
Coordinator, Mindy Mauk, went to the ECF for an onsite recovery. On December 2, he was finally able to go home.
evaluation. Mindy noticed the patient’s bedside call button His family recently reached out to the Medical Center,
and asked the patient when she used it. The patient had thanking them for their kindness. “The family of Harold
no idea what the button was, so whenever she needed (Butch) Herbel would like to express our most heartfelt
something she simply called 911 and the squad arrived. appreciation for the wonderful care he had while a patient
After educating her about the purpose of the call button, there. Harold had the misfortune of breaking his leg while
we expect ED visits to decrease for this patient. on his job delivering milk to the Dannon plant in Minster,
Ohio. His family was 1,000 miles away in Kansas, but
Operational excellence everyone at St. Rita’s treated him as lovingly and
considerately as family through and after his surgeries.
St. Rita’s continues to see growth in our three priority
service lines of Neurosciences, Cardiac, and Oncology. We couldn’t have asked for more! You’ve given us a
Net Operating Revenue for November is $.8M unfavorable happy Christmas!”
to budget (1.7%), while favorable to the prior year by
$2.8M (6.6%), mostly due to lower volumes in admissions,
inpatient surgeries, ER and physician visits. Inpatient Clinician story
length of stay continued an unfavorable trend upward,
creating additional operating expenses. Outpatient Chris Rhoades, MD, of St. Rita’s
surgery volumes are favorable by 7.7%, and CMI is Cancer Center graduated from The
favorable by 5.4%. Net revenue continues to suffer from Ohio State University College of
unfavorable payor mix variance of $1.6M. Supply expense Medicine with a certification in
is unfavorable due to new cardiac and neurology medical oncology. After completing
procedures, and labor expenses were also unfavorable a residency, internship and
primarily due to increased PTO costs. fellowship at Ohio State, he came to
St. Rita’s. Having been in practice
Creating the future for the past 25 years, his expertise and clinical interests are
general medical oncology and hematology. Dr. Rhoades
Mercy Health Physicians — Lima is excited to announce also specializes in chemotherapy administration and is the
that Ft. Recovery Family Medicine will be joining our group physician dyad leader for the St. Rita’s Cancer Center.
in February 2018. Dr. David Rohrer and his team have been
providing primary care to the Ft. Recovery community for
over 20 years. Dr. Rohrer also sees patients at The
Gardens in St. Henry. With several of our physicians
already providing outreach locations to the St. Mary’s
and Celina region, we anticipate this will be a strong
partnership for patients providing great continuity of care.
Please join us in welcoming this group.

21