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Lima Performance Report
EXECUTIVE SUMMARY
Amazing patient care Patient story
Increasingly, we are all focused on how consumerism Earlier this fall, a well-known and respected business
impacts healthcare. With that in mind, we developed a owner in the Lima community was home with his wife
unique offering in the small college town of Bluffton where when she noticed he was having trouble speaking and
we believe we have achieved this goal. Bluffton is home to experiencing some face drooping. Immediately, she put
a non-Mercy Health community hospital and emergency him in the car and drove him to St. Rita’s Emergency
room with limited primary care and no affordable Room to be treated for what she correctly feared was
convenient care options. We developed a walk-in family a stroke. The ED team immediately recognized the
practice in the heart of Bluffton’s thriving historic situation, activated the stroke team and the patient was
downtown. Here, patients can schedule routine care, walk administered TPA. The patient’s outcome was incredibly
in with or without appointments for acute needs, and get positive thanks to the quick work of the team. Just a few
their X-rays and labs when it’s convenient for them. The weeks later the patient and his wife returned to the ED
site opened in early October, and already, reviews and with cookies and treats, thanking the team for saving his
numbers are proving to be quite strong. life. Since then, the patient has been sharing his story with
everyone around him. He even stood up at church to tell
Operational excellence his story and thank St. Rita’s for the gift of life.
Although overall volumes for the month were strong,
operating Income for September was $1.7M off target,
mostly due to an unfavorable payer mix of $2.2M. Net Clinician story
operating revenue was also favorable by $1.33M. Inpatient
volumes are favorable, with inpatient admissions favorable Vibhav Bansal, MD, of St. Rita’s
to budget by 2.2% and inpatient surgeries favorable by Neuroscience and Rehabilitation
6.4%, while CMI is also favorable by 4.4%. Outpatient Center, graduated from the
volumes are also favorable overall, with outpatient University of Cincinnati College of
surgeries favorable to budget by 10.3%, while ER and Medicine in 2007. After completing
physician visits are unfavorable by 8.2% and 19.3% an interventional neurology and
respectively. As we look ahead to 2018, our team vascular neurology fellowship at
is highly focused on productivity goals and will be Michigan State University and
identifying opportunities to implement new lean Sparrow Health Systems, Bansal
processes and cost containment. went on to receive his JD from
DePaul Law School. Having been in practice for two years,
Creating the future his expertise and clinical interests are cerebral angiogram,
carotid artery stenting, aneurysm coiling, arteriovenous
Recruiting and retaining quality physicians is the malformation embolization, mechanical thrombectomy,
backbone of our sustained growth, but attracting new and epistaxis embolization. Since joining the Neuroscience
doctors to small Midwest communities can clearly be a team at St. Rita’s, Dr. Bansal has been able to drastically
challenge in a hyper-competitive market. We believe that change the way strokes can be treated in our community.
our path forward is to create a residency program in the
Lima Region that will not only support the work we do in
our community, but begin building a direct funnel for
physician employment. While the process is detailed and
lengthy, we are proud to share that our application has
been approved and we are now in planning phases for our
first class of residents to begin in 2019–2020.
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