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domestic purchaser, piggyback organisation, export house or trading
company. If the methods are more direct then intermediaries include
wholesalers, agents, distributors and retailers. Other alternatives include
the choice to have no intermediaries and deal direct with the customer.
This includes mail order and the use of the Internet.
Figure 10.1: Distribution channels for consumer goods
Indirect
home Domestic Piggyback Export Trading
country purchasi operations houses companies
channel ng
members
Mail order Wholesale Agents
Internet rs and
distributo
rs
Direct
channel
members
Retailers Retailers
Custome Customer Custome
rs s rs
Source: Doole and Lowe (2008, p.349)

