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Remove barriers to effective communication




                           Our onsite presence and peer-to-peer dialogue results in better claims management



                                 In 2019, we found opportunities
                                to improve claimant outcomes in
                                  1 of every 5 claims

                                          reviewed


                                                                                  Our clinical team’s onsite presence in our claims
                                                                                  offices drives collaboration and improves the
                                                                                  quality and timeliness of interactions


                                                                                  Through peer-to-peer dialogue with claimants’
                                                                                  treating providers, our doctors act consultatively
                                                                                  to drive optimal outcomes


                                 Our doctors identified instances                 We leverage technology to improve
                                   of misdiagnosis, inadequate                    connectivity between experts without
                                 treatment, or care coordination                  jeopardizing the privacy, security, and integrity
                                           opportunities                          of health information






                                                                                                                                        LCN-2317963-111418
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