Page 7 - المراسلات السياحية 1 سياحة_Neat
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Table of Contents

No. Topic Page

Preface                                            9

                     Part 1

         Rules of Writing in English

1.1 Punctuation                                    15

1.2 Capitalisation                                 19

1.3 British and American English                   23

                     Part 2

Important Definitions in Business Correspondence

2.1 Category A                                     35

2.2 Category B                                     43

                     Part 3

                The Envelope's Data

3.1 Items and data of the envelope                 49

3.2 Examples of the letter's envelope data         51

                     Part 4

         Business Letters, Memorandums and E-mail

4.1 Important rules for writing an effective 55

business communication

4.2 Business letter                                63

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