Page 113 - GMC 2018_eBook
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                                              Diff   +6.7   +3.8   +0.52  +5%    +3.5   +20.5%  +9







                                 2017 operating initiatives
                                              2017   79.2   84.5   4.09   89.1%  83.2   82.3%  9











                                               2016  72.5   80.7   3.57   84.1%  79.7   61.8%  0























                                                                          Set)


                                                                          Flow Through & MAPP (Comp
                                                                                        Performance













                                               Initiative  Manager Visits  Speed of Service  Salesmanship Scorecard  “Like New” Mentality  NSO/Non‐Comp  ROD Routines
   108   109   110   111   112   113   114   115   116   117   118