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Diff +6.7 +3.8 +0.52 +5% +3.5 +20.5% +9
2017 operating initiatives
2017 79.2 84.5 4.09 89.1% 83.2 82.3% 9
2016 72.5 80.7 3.57 84.1% 79.7 61.8% 0
Set)
Flow Through & MAPP (Comp
Performance
Initiative Manager Visits Speed of Service Salesmanship Scorecard “Like New” Mentality NSO/Non‐Comp ROD Routines
