Page 126 - GMC 2018_eBook
P. 126
The food quality has 24 of 45
reasons for visiting less frequently
4% gone down better
I had a bad experience 40% believe F&B Service is not than before
5% there
Less going out in
6% general friendly or
Service quality has 1/3 believe staff wasn’t helpful lately
7% gone down
I don’t have
8% as much time
61% Decreasers
My Financial situation
10% has changed 21%
It’s not as good of a 80% Increasers
19% value
