Page 13 - Goodwill Template
P. 13
Soft Skills Training
Soft skills characterize how a person interacts in relationships with others at work. There are
many soft skills. Here are a few you may be familiar with: attitude, communication, creative
thinking, work ethic, teamwork, critical thinking, time management and conflict resolution.
Soft skills are not just for customer-facing jobs. Every job requires employees to engage
with others in some way. Developing soft skills improves professional relationships, which
opens door for career growth.