Page 19 - GuideToTelehealth

Staffing As provider productivity increases, more back-of-house staff may be needed to support the new processes and increased patient
throughput. On the flip side, the time typically allocated to tasks such as stocking rooms with linen, maintaining point-of-care testing,
Implications supplies and medical equipment, removal of dirty linen and waste, etc. is reduced.

While much of the conversation around telemedicine has focused on the staff/ Staffing models need
provider-patient interaction, several “behind-the-scenes” considerations must
be factored into a successful telemedicine program. Patients still need to be to be assessed and
scheduled, pre-registrations completed, insurance authorizations obtained, and adapted to this new
out-of-pocket costs communicated. The speed and access provided by virtual virtual environment.
visits will demand that these pre- and post-visit activities happen more quickly
so as not to delay the visit.