Page 3 - GuideToTelemedicine

With a telehealth visit, 95% of a patient’s time is spent face- 62%

to-face with the doctor, compared with less than 20% of a Of patients reported the quality of virtual
traditional visit, in which most time is spent traveling and
waiting. With that said, it is not a surprise that physician practice video visits was no different from
models will continue to change dramatically as they move to office visits.
virtual care. The impact will likely minimize the use of exam
rooms, MOBs will have high levels of vacancy, waiting rooms will
become obsolete, and revenue streams historically controlled 21%
and enjoyed by health systems will suddenly become controlled
virtually by providers and caregivers. Based on current COVID-19
practices, several physicians interviewed believe they could Of patients thought virtual visits’ overall
optimally manage their patient panel with only two days in clinic quality was better.
per week.

Thus, re-evaluation of your primary care clinics is a must-
do-now initiative, including smaller clinic footprints, higher 79%
rates of rotating staff sharing office and exam space, clinic
consolidations, and reducing clinical and administrative support
staff. Other new ideas such as developing a telehealth center of Of patients felt that finding a convenient
excellence and branding home and clinic offices are becoming time for a follow-up virtually was easier
more prominent within re-imagined facility designs. than a traditional visit.

*Source: The American Journal of Managed Care, 2019