Page 5 - HELLO! Las Vegas - A DMC Partnership

INTRODUCTION
INTRODUCTION

Dear Wynn Las Vegas and Encore Team,

Thank you for the opportunity to present our vision for continued Preferred Provider status with the
Wynn and Encore. Our Las Vegas team has extensive DMC experience in the local marketplace.
Among other Hello! team members, Craig Bullock (General Manager), Danelle Dodds (Director of
Sales), Ron Alvarez (Director of Operations), and Amy Carroll (Account Executive) are fixtures within
the Las Vegas hospitality industry. This experience, combined with Hello!’s resources and proven
status as an exclusive or preferred DMC, makes us an excellent Preferred Provider candidate. We
will demonstrate in the following pages that Hello! Las Vegas is best positioned to deliver on the
following goals:

1. OUTSTANDING GUEST EXPERIENCES: When your guests have outstanding experiences,
meeting planners and meeting owners return and they tell others, which helps build a great
reputation and increases value.

2. ACCELERATE CORE REVENUE STREAMS: We will focus on helping you sell through creative
site visits and partnerships to drive room nights and F&B. By executing an extraordinary site visit
to influence the decision of a planner, or collaborating with the catering team to build a one-
of-a-kind special event to keep a group on site, the right DMC partner can accelerate your core
revenue streams.

3. MAXIMIZE DMC COMMISSIONS: In order to maximize commissions to the resort, your DMC
partner must win. The commission rate doesn’t matter if the DMC doesn’t secure the majority of
the group business at the resort. Hello!’s client reach, reputation, and experience make us the
best choice to maximize capture rate and amplify DMC commissions to your resort.

With fifty-one (51) exclusive and preferred DMC partnerships across the country, Hello! Destination
Management has built a business aimed at fulfilling these objectives. Our culture, processes, and
tools all support optimizing resort relationships. We are not simply seeking to be the beneficiary
of Wynn Las Vegas and Encore resort leads; we want to attach our business to yours and improve
outcomes for both of us. It’s our commitment to you and our mutual clients that we will provide the
highest level of service in our industry.

Very Truly Yours,

Paul S. Mears, III
President, Hello! Destination Management