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Transitions...
a year of transition at Mclaren health Care means new benchmarks, new models of service, new technologies, and new attitudes. and in such a truly dynamic environment, all of these changes act as a catalyst for future innovation.
Our initiatives to boost sta engagement will improve quality and patient satisfaction, which means healthier patients and better outcomes, which will improve our reimbursement prospects ... and
so on. National health care policies are pushing us away from traditional, inpatient hospital beds toward outpatient care despite the fact that most reimbursement policies continue to point in the opposite direction. This spurs us to innovate on home care and outpatient support, while ramping up acute care quality procedures to reduce later readmissions.
Periods of transition are stressful, but they also create a golden age
for learning and innovation. We discover new and better ways to deliver improved care with fewer resources. We engage all of our employees in every department, and they deliver fresh new ideas. And we work to weave a statewide network of hundreds of inpatient and outpatient care delivery locations, 22,000 employees, 38,000 providers and millions of patient visits into a uni ed health care support system. Like all great transitions, these changes will be a work in progress for the year ahead.
"You MaY not See a lot of ChanGe earlY, But that’S what happenS on a qualItY JourneY — thIS IS a
MultIYear proJeCt. the ChallenGe then, IS hOw DO wE chANgE TO DELIVER ThE cOORDINATED cARE ThAT’S
bEST fOR pATIENTS, wITh ThE bEST OUTcOMES AND hIgh RELIAbILITY?”
DR. MIkE MckENNA executive vice president/Chief Medical officer, Mclaren health Care
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2015 ANNUAL REPORT