Page 4 - VTaxOnDemand Independent Industry Analysis of Accounting Industry
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Finally, complaints abound through Consumer Affairs Boards and the Better Business
Bureau. Tax preparation fee structures suffer from a lack of transparency due to the inherent
individuality of each tax preparation case. For example, a Liberty Tax Service client said: “I
filed with Liberty for years. Always charging me exorbitant rates. $400 or more just to
prepare my taxes. Now i have been audited saying i claimed too much on EIC. That was their
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mess up and mistake. Now i owe over $1500.00 FOR THEIR MISTAKE.”
3 http://www.complaintsboard.com/complaints/liberty-tax-service-c314994.html
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