Page 68 - CHIRP annual digest 2016.pdf
P. 68

CHIRP Maritime








             The Maritime Programme – HOW IT WORKS




             ●   Report can be generated either online         ●   The report in a disidentified format will be
                 (through a secure website www.chirp               presented to the Maritime Advisory Board
                 maritime.org and select tab “Submit a             (MAB). The MAB meets every quarter
                 Report” or www.chirp. co.uk/submit-a-             January, April, July and October. The MAB
                 report/online), by email (reports@chirp.          discuss the content of each report, they
                 co.uk) as a written report (via post/             then provide advice and recommendations
                 Freepost), or by telephone to the                 for inclusion in Maritime FEEDBACK. All
                 Charitable Trust’s office in Fleet                reports are analysed for casual factors and
                 (+44 1252 378947)                                 potential risk.

             ●   CHIRP currently receives confidential         ●   No personal details are retained from any
                 incident reports from professional and            reports received, including those not acted
                 amateur participants in the maritime              upon. After ensuring that the report
                 sector, throughout the world and across all       contains all relevant information, all
                 disciplines. For all potential reporters, they    personal details of the reporter are
                 can be reassured the identification of all        removed with an acknowledgement email
                 reporters is always protected even if their       sent to close the report.
                 reports are, ultimately, not used.            ●   After the return of personal details, CHIRP

             ●   Every report that is received is acknowledged     is unable subsequently to contact the
                 and investigated, with feedback provided to       reporter. The reporter may, if he/she
                 the reporter before closure of the report.        wishes, contact the CHIRP office for

             ●   On being received, reports are screened           additional information by using the report
                 then validated as far as is possible and          reference identification.
                 reviewed with the objective of making the     ●   The Maritime FEEDBACK publication is
                 information as widely available as possible       written by the Maritime Advisors with the
                 whilst maintaining the confidentiality of         assistance of volunteers from the MAB
                 the source.                                       who are experts in the written article to be

             ●   Anonymous reports are not acted upon, as          published. All published “Lesson Learned”
                 they cannot be validated.                         are disidentified and therefore the
             ●   CHIRP is not a “whistle blowing”                  possibility of identifying the Company,
                 organisation.                                     Ship or Seafarer reporting or involved shall
                                                                   be almost impossible. Finally the
             ●   Each report is allocated its own unique           disidentified data is recorded in a secure
                 reference identification. Data is entered         database at the headquarters in Fleet, it
                 into the internal network computer system.        can be used for analysis of key topics and

             ●   When appropriate, report information is           trends.
                 discussed with relevant agencies with the         Disidentified data can be made available to
                 aim of finding a resolution.                  ●   other safety systems and professional

             ●   Only disidentified data is used in discussions    bodies.
                 with third party organisations and the
                 confidentiality of the reporter is assured in             Director (Maritime) January 2017
                 any contact with an external organisation.



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