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Desert Wings                                                Commentary                                                                                     October 23, 2015

2 www.aerotechnews.com/edwardsafb                                                                                                                  facebook.com/EdwardsDesertWings

Innovation: Never stop improving

Commander                                                          daily lives. The Air Force has been innovating since we were       in compliance with the law and Air Force instructions. You will
Cheyenne Mountain Air Force Station                                born from the Army Air Corps 68 years ago, and we keep in-         EHDEOHWR¿QGPRUHZD\VWRLPSURYHZLWKLQ\RXURZQZRUN
                                                                   novating, at all levels.                                           center than the pharmacy.
  “Another article on innovation?” you say. I don’t have to tell
you that there are more challenges across the Air Force than any     This year, the Air Force is innovating by consolidating mis-       Second, challenge the way it’s always been done. There may
time that I can recall: manning reductions, reduced budgets,       sion support under the Air Force Installation and Mission Sup-     be a valid reason that put into place the instructions, procedures,
infrastructure we can no longer afford, new requirements; re-      port Center. Major commands are innovating by consolidating        tech order, manual or Air Force instruction to do things a certain
sponse to advanced cyber threats, and the cherry on top, seques-   VWDIIIXQFWLRQVZLQJVDUH¿QGLQJLQQRYDWLYHZD\VWRSULRULWL]H   way, but there is probably a better way.
tration. As a result, our leaders navigate the Air Force through   missions and resources. At the unit level, each of us can be
and around the turbulent air these challenges create. However,     innovative in the areas within our span of control. A civil engi-    Third, run innovative ideas past your coworkers, supervisors
maintaining the best Air Force on the planet, through these chal-  neering squadron might develop processes for leveraging infra-     RUOHDGHUVDQGEHQH¿WIURPWKHLUH[SHULHQFH7KH\FDQKHOS
lenges, isn’t solely the job of our leaders, nor is it a one-time  red imaging technology to reduce the number or frequency of        UH¿QHDQGLPSURYHXSRQ\RXUSURSRVDO
thing. We must continually innovate.                               hands-on inspections, disassembly and reassembly they would
                                                                   have done in the past. Maintenance squadrons are leveraging          Fourth, there are various ways to put innovation in place. An
  The Air Force is renowned for innovation. There are histori-     technology for electronic technical orders. Logistics readiness    Air Force Technical Order Form 22 can improve a tech order
cal markers at Wright-Patterson Air Force Base, Ohio, where        squadrons have streamlined supply and deployment processing.       or exceptions to manuals and instructions are possible.
WKH:ULJKWVLQQRYDWHGÀLJKWFRQWUROV$WWKHHQGRIWKHODVW      However, none of us should settle on these things or ever think
century, the Air Force developed technology that made air-         there are no more improvements to be made.                           Over the last few years, our wing successfully used a wing-
craft virtually invisible to radar. Your Air Force developed and                                                                      developed Requirements Assessment and Compliance Tool and
maintains global precision navigation and timing that not only       Effective innovation starts in the areas you know and can        achieved nearly $500 million in cost savings and avoidance,
assures the accuracy of weapons and maintains the ability of       control. For example, all of us may have a good idea on how to     mitigated more than 200 manpower billet cuts and shortfalls,
networked computers to communicate, but has permeated our          shorten the wait at the pharmacy, but only those in the medical    and advocated for and received more than $300 million in fund-
                                                                   ¿HOGXQGHUVWDQGDOOWKDWKDVWRJRLQWR¿OOLQJ\RXUSUHVFULSWLRQ  ing. The program was highlighted as the best by secretary of
                                                                                                                                      the Air Force, SecAF/Headquarters Air Force organizations,

                                                                                                                                                                              See INNOVATION, Page 4

Feedback is essential to Air Force integrity

by Lt. Col. John Hansen                           or requesting information; they were hand-       through the coordination process for mem-       they may even take it personally.
Ramstein AB, Germany                              written letters that showed he took the time     bers’ enlisted performance reports. In addi-      Consequently, it is vital to take the time
                                                  to sit down at his desk and write them long-     tion to taking the time to complete the form,
  ,ZDVJRLQJWKURXJKVRPHROG¿OHVDQG,       hand, with the singular purpose of providing     I sat down with each individual and provided    to prepare the exact message you want to
found a few notes that were written to me         positive feedback from one professional to       feedback, in terms of improvements to be        convey and the most appropriate method in
by the comptroller of a major command on          another.                                         made and behavior to sustain.                   which to deliver it. A simple sentence may
several different occasions.                                                                                                                       resound with your ratee long after your feed-
                                                    As I am also in the middle of performing         It is not necessarily easy to provide honest  back session, with positive or negative im-
  One letter conveyed his best wishes on my       midterm feedback sessions, they reminded         IHHGEDFN2EYLRXVGH¿FLHQFLHVFDQEHHDV\WR   pacts lasting years or even throughout that
birthday. A second one thanked me and my          me I should take a great deal of time to care-   identify and communicate, but it can be dif-    member’s entire career.
unit for our hospitality during his recent visit  fully prepare the Airman Comprehensive           ¿FXOWWRFRPHXSZLWKDUHDVRILPSURYHPHQW
to the base. These letters reminded me how        Assessment (ACA) feedback worksheet, Air         for your unit’s outstanding performers. How-      Moreover, feedback should not be one-
important it is to maintain constant commu-       Force Form 724.                                  ever, it can and must be done, as everyone has  directional. Subordinates and peers need to
nication at all levels.                                                                            room for improvement.                           engage in a constant, fact-based cross-feed
                                                    7KH$LU)RUFHVSHFL¿FDOO\GHVLJQHGWKLV                                                       with one another. If your organization has a
  The letters also reminded me of the lost        new feedback form in order to better facilitate    You must be deliberate and judicious when     disruptive person, his or her peers have the
art of written communication. These were          a dialogue between a member and supervisor.      giving feedback to your ratees. Most people
not short emails tasking me with a suspense                                                        take feedback given to them seriously, and                              See FEEDBACK, Page 4
                                                    In fact, this form will need to be routed

                                                                                                                                         Commander’s

                                                                                                                                          Action Line

                                                                                                                                      email: speak2cc@edwards.af.mil

                                                                                                                                        The Commander’s Action Line gives all Airmen, re-
                                                                                                                                      tirees, families and community members a direct link to
                                                                                                                                      Brig. Gen. Carl Schaefer, 412th Test Wing commander.
                                                                                                                                      The Action Line can be used to express constructive
                                                                                                                                      points of view on the policies and procedures of the
                                                                                                                                      base; discuss safety and security issues; and address
                                                                                                                                      problems, concerns, or suggestions after traditional
                                                                                                                                      methods have been exhausted.

                                                                                                                                        The Commander’s Action Line should not be the
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                                                                                                                                      SULPDU\UHVSRQVLELOLW\VXSHUYLVRUV¿UVWVHUJHDQWVRU
                                                                                                                                      commanders.

                                                                                                                                        Action Line queries may be submitted by sending an
                                                                                                                                      e-mail to speak2cc@edwards.af.mil with Commander’s
                                                                                                                                      Action Line as the subject heading or by calling (661)
                                                                                                                                      277-7325. Action Line submissions must be written in
                                                                                                                                      a courteous and professional tone, and must include a
                                                                                                                                      name, an e-mail address or an alternative method of
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