Page 7 - Desert Lightning News 6-3-16

Desert Lightning News June 3, 2016 7
www.aerotechnews.com/davis-monthanafb

Food for thought: Airmen asked to take AF foodFacebook.com/DesertLightningNews
services survey

Air Force Services Activity marketing

Air Force Services Activity

JOINT BASE SAN ANTONIO-LACKLAND, Texas (AFNS) -- Taking (U.S. Air Force photo/Senior Airman William Johnson)
care of Airmen and families remains one of the Air Force’s top priorities.
Providing the best food service possible is an important aspect of doing that. Airman 1st Class Jorge Rijo, a 436th Aerospace Medicine Squadron bioenvironmental engineer,
grabs a to-go fruit cup during the soft opening of the Patterson Dining Facility on Nov. 17, 2015,
It’s essential to listen to and respond to what people have to say. e at Dover Air Force Base, Del. The dining facility now o ers grab and go items outside of normal
2016 Food Services Assessment Survey (FSAS), which is available now, is a operating hours.
vital way to determine whether current programs and initiatives are meet-
ing the needs of Airmen and families. - Customer satisfaction with various criteria, such as food freshness, facil-
ity appearance and speed of service at a variety of food service operations
e survey, chartered by Air Force senior leaders and conducted by CFI
Group, is designed to proactively assess the impact of Air Force food ser- Customer participation will have a direct impact on the results of the
vices on Airmen and provide a sound basis for prioritization and resource survey and will ultimately help optimize food service operations at our in-
allocation to better meet the customers’ needs and expectations. stallations, Lamb added.

is year’s survey was built upon the results of the Caring for People Results received will be shared with installation food and beverage managers so
Survey conducted in 2008 and 2010, and the FSAS conducted in 2014. they can be used to increase satisfaction and provide preferred food service options.

“ e goals of the FSAS are focused expressly on customer satisfaction “ is survey is an opportunity for our Air Force community to give senior Air
regarding food service at our Air Force installations, so we can better un- Force leaders an honest view of how our food and beverage operations are being run
derstand the preferences and expectations of our Air Force community,” at the various installations,” Lamb said. “I encourage everyone who receives an invita-
said Col. Michael Lamb, the Air Force Services Activity operations chief. tion to take the survey to let their voices be heard. Your feedback is paramount in our
efforts to provide the best food and beverage experience we can at your installations.”
e by-invitation survey, sent to over 300,000 Airmen during the month
of May, will provide valuable insight into key areas:

- Usage, satisfaction, preferences and desired improvements Airmen ex-
pect of food service operations at installations

ADS

JUNE 18

DOORS 7PM | SHOW 8PM

f l866.DDC.WINS | | DDCAZ.COM

Get tickets now at the Rewards Center or .com.™

Management reserves the right to alter or cancel without notice. Must be 21 to enter bars and gaming areas. An Enterprise of the Tohono O’odham Nation.