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CONTACTS
PLAN
PROVIDER
PHONE NUMBERS
WEBSITE/ EMAIL
Medical
Blue Cross Blue Shield of North Carolina
877-275-9787
www.blueconnectnc.com
Pharmacy
OptumRx
885-828-8951
www.optumrx.com
Telemedicine
Teladoc Health
800-835-2362
www.teladoc.com
Dental
Delta Dental of North Carolina
800-662-8856
www.deltadentalnc.com
Flexible Spending Accounts
ConnectYourCare
888-763-9791
www.connectyourcare.com
Employee Assistance Program
Behavioral Health Services
800-327-2251
portal.BHSonline.com
Life/Optional Life Insurance
Sun Life
City of Raleigh HR 919-996-3315
Voluntary Benefits
Mark III Brokerage Michelle Love
919-200-3845
michelle@markiiieb.com
Critical Illness
AFLAC
800-433-3036
www.aflacgroupinsurance.com
Accident
AFLAC
800-433-3036
www.aflacgroupinsurance.com
Whole Life
Texas Life
800-283-9233
www.texaslife.com
Short-Term Disability
AUL
Claims 866-258-8744
401(k) Plan
Prudential Lionel Gruslin
919-758-7370
lionel.gruslin@prudential.com
457 Plan
BB&T
800-228-8076
www.bbandt.com/plantrac
Human Resources, Benefits Division
City of Raleigh
919-996-3315
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