Page 2 - ClaimAssist Fact Sheet
P. 2
Complex Claims Self-Pay Collections Patient Messaging
Our approach to servicing With 50+ years of self-pay Our Automated Voice Messaging
complex claims is highly collection experience, we solution is a proactive tool that
strategic – and successful. On assist hospitals, physicians helps healthcare organizations
average, clients realize a 15%- and clinics boost their bottom dramatically improve
30% increase in claim line performance. We offer communication with their patient
reimbursement. decades of proven experience base, resulting in improved
in maximizing recovery patient volume and enhanced
ClaimAssist works with clients performance on countrywide loyalty, at a significantly lower
to identify gaps in internal healthcare portfolios. cost - which has become even
processes and resource more mission critical under
allocation - to identify the We service self-pay, early-out, healthcare reform.
greatest opportunities for and third-party collection
improvement. portfolios. Our collection Our proprietary AVM technology
operation is widely recognized / best practice campaign models
With regard to complex as one of the nation’s largest can help you:
commercial claims, and most successful in the
opportunities include: collection industry. New clients Enhance public relations,
often realize a 20–30% patient advocacy and
Appeals of denials liquidation lift when switching marketing initiatives
Underpayment analysis from traditional collection Achieve better scheduling
and recovery vendors. for Mammography,
Low-dollar billing and Ultrasound, Prostate, MRI,
recovery Furthermore, because we are CT, Rehab, Same Day
healthcare specialists, our Surgery and other
Outsourcing complex claims comprehensive strategy to procedures
allows healthcare stimulate payment from the Reduce costly “no-shows”
organizations to reallocate their Responsible Party has an Promote friendly customer
internal resources to focus on emphasis on patient-friendly service
optimizing traditional claims. communications - and strict Significantly reduce
adherence to privacy communications costs
Our expertise and best- regulations.
practice models will fully This solution will help strengthen
optimize complex claim your patient relationships,
reimbursement, improve the stimulates new revenue, and
revenue cycle, and further dramatically reduces
enhance your bottom line. communication costs.
“Outsourcing complex claims allows hospitals to tap
in to an infrastructure that can successfully recover
this often lost source of revenue.”
‐‐Doug Brown, Managing Partner of Black Book, commenting on
Black Book’s 2016 RCM Survey
ClaimAssist Headquarters, 725 Canton Street, Norwood, MA 02062, (617) 965-2000, www.ClaimAssistUSA.com
