Page 16 - Prestige Properties March 19
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Choice of Funding
Choice of Funding (COF) has been specifically designed to
help you adhere to the FCA’s overarching principle of Treating
Customers Fairly.
▪ Every customer is provided with clear and appropriate
information on payment options and the different costs
associated with those options.
▪ Allows customers to make a direct comparison of the total
costs of all the different options available to them, including
cash.
▪ The customer signs to say they’ve seen and understood all
the finance options available – providing your business with
an audit trail.
▪ The COF form is not a quotation nor does it replace the
pre-contract information – and it should never be
presented as such.
e-Choice of Funding has been developed to make it easy
for you to offer your customer their Choices of Funding.
▪ CCS will send tablet/laptop users an email. You need to
open the message & save the app to your device.
▪ The application will work offline, but will require Wi-Fi or 4G
to send the customer their copy of the COF.
IF YOU HAVE ANY QUERIES RE: COF PLEASE CALL THE BUSINESS SUPPORT TEAM
ON 0845 120 666 OR EMAIL SALES@CREDITSOLUTIONSGROUP.CO.UK
THIS DOCUMENT IS FOR INTERNAL USE ONLY. NOT TO BE SHOWN TO CUSTOMERS.DOCUMENT IS FOR INTERNAL USE ONLY. NOT TO BE SHOWN TO CUSTOMERS.
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