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Unconscious bias is the ability to make unsupported judgments in favor of or against a person in a way that is usually considered
unfair without even realizing you are doing it. People make assumptions about others based on their past experiences, which
are the lenses through which we all view others. These assumptions can create obstacles to achieving goals. It is difficult to
make all our biases go away, however, being cognizant of them helps us make decisions that are fair and inclusive. Identifying
how these biases may negatively affect others and the bottom line is critical in the development of workplace equality. Ethnici-

ty, skin color, gender, and age are generally what people think of when they consider biases, however, people can harbor un-
conscious bias regarding height, weight, introvert, extrovert, marital or parental status, disability, college education, and hob-
bies. Just to name a few. The question is, how do we minimize this occurrence in the workplace? Well, many believe that we
can begin to do this by doing the following:
• Bringing awareness to our unconscious biases and taking action to prevent them can help to limit the consequences.
• Sticking to the policy and internal regulations to ensure consistency when handling any work-related duties.
• Decision-making backed by data to ensure objectivity.
• Mentoring and coaching people who are not like you.
• Providing opportunities for people you typically overlook.
• Identifying those who may feel excluded and take action to address the circumstances.
• Soliciting honest feedback from trusted colleagues and peers regarding your actions.
I actively try to practice constructive uncertainty by remembering the Cook Ross PAUSE Model:
• Pay attention to what’s actually happening.
• Acknowledge your own reaction, interpretations and judgments.
• Understand the other possible reaction to the bias you hold.
• Search for the most empowering way to deal with that bias.
• Execute your action plan.
I also encourage you to learn more by visiting their website.

Immaculate Anyangwe, MHRM, PHR, Human Resources Director, began working at EPIC in 2014 where she
utilizes her Master’s degree and certifications in Human Resources to oversee Benefit Administration, Employee
Relations, and Training and Development for over 200 employees.

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