Page 14 - Bar Bakers EE Guide 09-17 English Final

RESOURCES AND CONTACTS

Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact Carlos Maulini, Director of HR, by
calling (562) 719-0319 or via email at carlos@barbakers.com.

Anthem Blue Cross
Medical
HMO & PPO Member Services …………………………..………………….………………………………… (800) 227-3560
PPO Prescription Drugs Member Services ….………………………..…………………………..……… (800) 888-8288
24/7 Nurseline ……………………………………………………………………………………………………… (800) 700-0196
Pre-Certification Review ………………………………………………………………………………………… (800) 274-7767
Urgent Care When You’re Traveling in the US ………………………………………..……………… (800) 810-2583
Carrier Website ………………………………………………………………….……………………………..……… www.anthem.com/ca
Employee Assistance Program
Counselor Services ……………………………………….…………….…..………………………………..……… (888) 209-7840
Carrier Website ………………………………………………………………….…………………………..………… www.resourceadvisorca.anthem.com
Program Name: ResourceAdvisor
Basic Life and AD&D
Member Services ……………………………………….…………….…..………………………….……………… (800) 522-2137
lifeclaims@anthem.com
Carrier Website ……………………………………………………………….………………………….…………… www.anthem.com/ca
Travel Assistance Program
Member Services - USA & Canada……………….…………….…..………………………………………… (866) 295-4890
Member Services—Other Locations (Call Collect)……………………………………………………… (202) 296-7482
Carrier Website ……………………………………………………………….…………………………………..…… www.anthem.com/ca

Health Advocate
Member Services ……………………………………….…………….…..…………………………….…………… (866) 695-8622
answers@healthadvocate.com

United Concordia

Dental
DHMO Member Services …………………………..………………….…………………………………………… (866) 357-3304
PPO Member Services ….………………………..…………………………..…………………………………… (800) 332-0366
Carrier Website ………………………………………………………………….……………………………….…… www.ucci.com
EyeMed Vision Care

Vision
Member Services ……………………………………….…………….…..……………………………….………… (866) 723-0513
Carrier Website ……………………………………………………………….……………………………….……… www.eyemedvisioncare.com
Transamerica
Supplemental Benefits
Member Services ……………………………………….…………….…..……………………………….………… (888) 763-7474
Carrier Website ……………………………………………………………….………………………………………… www.transamericaemployeebenefits.com

ANTHEM BLUE CROSS MOBILE APP

With Anthem’s mobile app, you can manage your health care easily. Download the Anthem mobile app for free on the Apple
iTunes App Store and the Android Market. To log in on your smartphone, you must be registered on Anthem’s secure member site
and have a user name and password.

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