Page 19 - Evisions Benefit Guide 2020

Resources and Contacts

Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact the People & Culture Department.

Kaiser
Medical
Member Services ……………………………………….…………….…..………………………………………………………. (800) 464-4000
Carrier Website ……………………………………………………………….……………………………………………………. www.kp.org
Blue Shield
Medical
Trio ACO HMO Member Services ……………………………………….…………….…..………………………………. (855) 829-3566
HMO/PPO/HSA Member Services………………………………………………………………………………………….. (855) 256-1915
Carrier Website ……………………………………………………………….……………………………………………………. www.blueshieldca.com

Health Equity (HSA Bank) Member Services………………………………………………………………………….. (877) 857-6810
Carrier Email………………………………………………………………………………………………………………………….. memberservices@healthequity.com
Dental
Member Services ……………………………………….…………….…..………………………………………………………. (888) 702-4171
Carrier Website ……………………………………………………………….……………………………………………………. www.blueshieldca.com
UNUM
Vision
Member Services …………………………………………..……………..………………………………………………………. (888) 400-9304
Carrier Website ………..…………………………………………..……………………………………………………………… www.eyemedvisioncare.com/unum
Basic Life/AD&D | Voluntary Life/AD&D | Short Term Disability | Long Term
Disability
Member Services …………………………………………..……………..………………………………………………………. (800) 421-0344
Claims …………………………………………………………………………………………………………………………………... (800) 633-7479
The following benefits are provided to you at no charge and are paid by Evisions:
Carrier Website ………..…………………………………………..……………………………………………………………… www.unum.com
• Basic Life and AD&D
Employee Assistance Program

Counselor Services ………………………………………..……………..………………………………………………………. (800) 854-1446
The following benefits are available to you at discounted group rates. Should you elect these benefits, you will
Carrier Website ………..…………………………………………..……………………………………………………………… www.unum.com
pay 100% of the cost: User ID and password: lifebalance
• Voluntary Life and AD&D
Supplemental Benefits—Accident & Critical Illness
•
Voluntary Short Term Disability
•
Member Services …………………………………………..……………..………………………………………………………. (800) 635-5597
Voluntary Long Term Disability
Carrier Website ………..…………………………………………..……………………………………………………………… www.unum.com
•
Pet Insurance
•
Critical Illness Insurance
United Pet Care
• Accident Insurance
Pet Discount Program
Member Services …………………………………………..……………..………………………………………………………. (949) 916-7374
Carrier Website ………..…………………………………………..……………………………………………………………… www.unitedpetcare.com
Fidelity
401(k) - Retirement Planning
Member Services …………………………………………..……………..………………………………………………………. (800) 835-5097
Carrier Website ………..…………………………………………..……………………………………………………………… www.fidelity.com

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