Page 19 - MMCS Benefit Guide 2019 FINAL
P. 19
Burnham Advocate Help-Line
The Burnham Advocate Help-Line: (800) 391-6812
The Burnham Advocate toll-free customer service help-line can provide assistance with insurance related
issues when you are unable to resolve them directly with your insurance carriers. You will receive fast, skilled
assistance with Medical, Dental and Vision provider issues, referral assistance, and claims management.
For help, simply call the Burnham Advocate help-line at (800) 391-6812 anytime Monday-Friday 9am-5pm PST.
For more complicated questions or claims issues, the Burnham claims specialist works as your insurance advo-
cate, researching and resolving problems quickly and effectively. If further action is required, the Burnham
Advocate will provide regular updates until the issues are resolved.
19