Page 29 - HM Benefits Guide 2019 CA

Carrier Mobile Apps

Simplify your life, right from your phone. Consider downloading the mobile apps offered by Anthem
Blue Cross, Kaiser Permanente, and Igoe for instant access to plan details. These apps provide secure
member information, anytime, anywhere and they are convenient, easy-to-use, and free.

Anthem’s Sydney Mobile App Kaiser Permanente Mobile App

Features: Features:
• Uses Artificial Intelligence (AI) to deliver • Not sure if you need an appointment?
a more powerful mobile experience. Get advice, then schedule an
• Keep your ID card on your phone that appointment from the quick service
can be viewed, faxed or sent via email menu.
right from your mobile device. • View and cancel appointments easily.
• Search for a doctor, specialist, urgent • Tap on the quick service menu to
care, or hospital close by with maps and view your prescription list, then order
driving directions. refills or check the status of an order.
• See what nearby doctors and facilities • See detailed medical record updates
charge for a procedure. You can at a glance.
compare them on cost and quality. • Review your latest test results in an
• Check the cost of prescription drugs, easy-to-read format.
get refills, or switch to Anthem’s home • Send messages to your doctor or to
delivery prescription drug program. Member Services.
• Use the Health Record tool, which • Find a facility near you and get
keeps your health records available and directions on the way.
up-to-date. • Navigate the app in English or
• Use the chatbot to get answers to Spanish.
common questions right away.

Igoe Mobile App

Features:
• Submit new claims for reimbursement, and easily attach your receipts using your mobile
device’s camera.
• View all your transactions on the homepage, including the status of all pending claims, card
transactions, and deposits.
• View card details, access your PIN, and mark your card as lost or stolen.
• Access important alerts/messages from Igoe Administrative Services.
• Manage your profile.

Download Anthem Blue Cross, Kaiser Permanente, and Igoe’s mobile apps for free on the Apple iTunes
App Store or the Android Market.

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