Page 5 - Column Five EE Guide 12-19 -California
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BENEFITS





         Medical Insurance


         Kaiser Permanente | HMO Plans
         With the Kaiser Permanente Health Maintenance Organization (HMO) plans, you must obtain services through contracted
         providers, except in the case of emergency. All of your care must be directed through your selected doctor, but you can choose and
         change your doctor at any time, for any reason. Kaiser PErmanenteintegrates all elements of healthcare such as physicians, medical
         centers, pharmacy, and administration in one convenient facility. In addition, Kaiser Permanente offers online tools so you can
         email your doctor’s office, make appointments, refill prescriptions, and more.

         Anthem Blue Cross | PPO Plans
         The Anthem Blue Cross Preferred Provider Organization (PPO) plans allow you to direct your own care. If you receive care from a
         physician who is a member of the Prudent Buyer network, a greater percentage of the entire cost will be paid by the insurance
         plan. However, you are not limited to the physicians within the network and you may self-refer to specialists. If you obtain services
         using a non‐network provider, please note that you will be responsible for the difference between the covered amount and the
         actual charges, and you may be responsible for filing claims.



                       Finding a Medical Provider
                       •   Kaiser Permanente: Go to www.kaiserpermanente.org or call (800) 464-4000.
                       •   Anthem Blue Cross: Go to www.anthem.com/ca or call (855) 383-7248. Refer to the “Prudent Buyer”
                          network when prompted.





         Kaiser Permanente and Anthem Blue Cross
         Mobile Apps

         Consider downloading the mobile apps offered by Kaiser
         Permanente and Anthem Blue Cross for instant access to your
         health plan details. The apps provide secure member information,
         anytime, anywhere and are convenient, easy-to-use, and free.

         Features:
         •   View plan/membership details
         •   Locate providers
         •   Submit and/or view claims
         •   Contact member services
         •   And more!

         Getting Started:
         Download the mobile apps for free on the Apple iTunes App Store
         or the Android Market. To log-in on your smartphone, you must be
         registered on their secure member sites and have a user name and
         password.











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