Page 29 - Realty One Benefits Guide CA

Below is a list of insurance carrier contacts should you require assistance with your
benefit questions following open enrollment. If you are unable to resolve your issues
or questions with the insurance carriers directly, please contact the Human Resources
Department.
Medical / Dental / Vision - Anthem Blue Cross
HMO & PPO Medical Member Services ..................... (800) 888-8288
Anthem High Deductible PPO (HSA) Medical THE BURNHAM
Member Services ........................................................ (866) 207-9878 ADVOCATE

HSA Bank .................................................................... (800) 357-6246
HSA Bank Website ..................................................... www.hsabank.com (800) 391-6812

Pharmacy - Retail ......................................................... (800) 700-2541
Pharmacy - Mail Order ............................................... (866) 297-1013 The Burnham Advocate toll-free

DHMO Dental Member Services ................................ (800) 627-0004 customer service help-line can provide
DPPO Dental Member Services ................................. (877) 567-1804 assistance with insurance related issues
when you are unable to resolve them
Vision Member Services ............................................. (866) 723-0515
directly with the insurance carriers listed.
Carrier Website ........................................................... www.anthem.com/ca With the Burnham Advocate help-line,
Life & AD&D / Disability / Employee Assistance Program Voluntary Products - you will receive fast, skilled assistance /CONTACTS
MetLife with Medical, Dental, and Vision
provider issues, referral assistance, and
Life/AD&D Claims and Member Services ................... (800) GET-MET8 claims management.
Carrier Website ........................................................... www.metlife.com/mybenefits

Disability Claims and Member Services ..................... (800) GET-MET8 Simply call the Burnham Advocate
Carrier Website ........................................................... www.metlife.com/mybenefits help-line at (800) 391-6812. For more
complicated questions or claims issues,
EAP Member Services ................................................ (844) 7-METLIFE
Carrier Website ........................................................... www.metlifeeap.com the Burnham claims specialist works as
User Name: MetLife2-3 your insurance advocate, researching
Password: guest and resolving problems quickly and
effectively. If further action is required,
Voluntary Products Member Services ......................... (800) GET-MET8 the Burnham Advocate will provide
Carrier Website ........................................................... www.metlife.com/mybenefits regular updates until the issues are
Pet Insurance - Nationwide VPI resolved!

Member Services ........................................................ (877) 738-7874
Carrier Website ........................................................... www.petinsurance.com/
realtyone
Flexible Spending Accounts - The Advantage Group
Member Services ........................................................ (877) 506-1660
Carrier Website ........................................................... www.enrollwithtag.com
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