Page 12 - Optima Tax EE Guide 01-19 CA_FINAL

Virtual Visits: Teladoc

When you don’t feel well, or your child is sick, the last thing you want to do is leave the comfort of home to sit in a
waiting room. Now you don’t have to. Teladoc let you see and talk to a doctor from your mobile device or
computer without an appointment. Most visits take about 10-15 minutes and doctors can write a prescription, if
needed, that you can pick up at your local pharmacy. This service is part of your health benefits offered through
Blue Shield.

Cost
$5 Copay

Good For Not Good For
• Colds, fever, and flu • Anything that requires a
• Allergies hands-on exam
• Sore Throat • Anything requiring a Accessing Teladoc
• Headache test Register today so you’ll be ready to
• Stomach Ache • Cancer or other use Teladoc services when you need
them.
• and more! complex conditions
• Chronic conditions
• Sprains, broken bones, www.teladoc.com/bsc
or injuries requiring (800) 835-2362
bandaging

Here’s How it Works:

Setup an Account Provide Medical History Request a Consult
Sign up online or call to use Teladoc Within the website, click “My Medical On-demand and scheduled consults
day, night, weekends, and holidays. History” to provide Teladoc doctors are available by phone, online video,
the information they need to make and via the Blue Shield mobile app.
an accurate diagnosis.

24/7 Nurse Line
Blue Shield offers a 24-hour nurse support line to help answer health related questions. Support is available by
calling (877) 304-0504. This service is provided by Blue Shield at no charge to you.

Physician House Calls
Blue Shield offers PPO members with Heal, a service that let’s you see a doctor anytime, anywhere. With flexible
service offerings with in-network insurance, let Heal connect you with a great physician who provides on-
demand house calls where you’re seen in 2 hours or less. Copays for these visits are $20 for Blue Shield PPO
members. Both HMO and PPO members can visit www.heal.com for more information.

12 Employee Benefits