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RESOURCES AND CONTACTS

Below is a list of insurance carrier contacts should you require assistance with your benefit questions following open enrollment. If
you are unable to resolve your issues or questions with the insurance carriers, please contact Tracy Norys at norys@encous.com or
call (714) 283-6080 x103

ANTHEM BLUE CROSS
Medical
Member Services ……………………………………….…………….…..………………………………………………………. (855) 383-7248
Pharmacy Services ………………………………………………………………………………………………………………... (800) 700-2533
Specialty Pharmacy ………………………………………………………………………………………………………………. (888) 848-9870
Carrier Website ……………………………………………………………….……………………………………………………. www.anthem.com/ca
METLIFE
Dental
Member Services ……………………………………….…………….…..………………………………………………………. (800) 275-4638
Carrier Website ……………………………………………………………….……………………………………………………. www.metlife.com

Life/AD&D and Disability
Member Services ……………………………………….…………….…..………………………………………………………. (800) 275-4638
Carrier Website ……………………………………………………………….……………………………………………………. www.metlife.com
Employee Assistance Program
Member Services ……………………………………….…………….…..………………………………………………………. (844) 763-8543
Carrier Website ……………………………………………………………….……………………………………………………. www.metlifeeap.com
Estate Resolution Services (Available with Voluntary Life)
Member Services ……………………………………….…………….…..………………………………………………………. (800) 821-6400

Will Preparation (Available with Voluntary Life)
Member Services ……………………………………….…………….…..………………………………………………………. (800) 821-6400

SUPERIOR VISION
Vision | Policy No 33601
Member Services …………………………………………..……………..………………………………………………………. (800) 507-3800
Carrier Website ………..…………………………………………..……………………………………………………………… www.superiorvision.com
PAYPRO

Flexible Spending Accounts
Member Services …………………………………………..……………..………………………………………………………. (800) 427-4549
Carrier Website …………………………………………………………………………………………………………………….. www.pagroup.us
To Register……...………..…………………………………………..……………………………………………………………… www.mywealthcareonline.com/
paypro/
AFLAC

Supplemental Benefits
Cesar Torres (ENCO’s dedicated Account Manager)……..……………………………………………………….. (714) 398-5622
Website ………..…………………………………………..…………………………………………………………………………. cesar_torres@us.aflac.com
TRI-AD
401(k)
Member Services …………………………………………..……………..………………………………………………………. (760) 743-7555
Carrier Website ………..…………………………………………..……………………………………………………………… www.tri-ad.com

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