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HEALTH ADVOCATE                                                                                                         ENROLLMENT INFORMATION
                                                                                                                                   RESOURCES & CONTACTS



        Health Advocate is a program that provides you with experienced help to assist you in making your enrollment                We encourage you to take advantage of the online resources available to you through the insurance carriers. Through
                                                                                                                                    their websites you can locate network providers, manage claims, obtain wellness information and much, much more!
        elections, find in-network providers, and when dealing with benefit related issues. Their team includes highly
        trained registered nurses, backed by a staff of medical directors and administrative experts. When you call Health          ADP - EMPLOYEE SELF SERVICE (ONLINE ENROLLMENT)
        Advocate for assistance you are assigned a Personal Health Advocate who takes responsibility for helping you                Website                                                                         https://workforcenow.adp.com
        to resolve problems.                                                                                                           Login Registration Code:                                                                UPE-My4130portal

                                                                                                                                    UNITED HEALTHCARE – Medical
        Here are a few of the ways that they help:                                                                                  PPO Member Services                                                                           (866) 633-2446
                                                                                                                                    Pharmacy (OptumRx)                                                                            (800) 797-9791
            •   Find in-network providers and assist in making plan election choices upon enrollment
                                                                                                                                                                                                                                  (888) 702-8423
            •   They help you get your claims and/or billing issues resolved                                                        Specialty Pharmacy (OptumRx)                                                                www.myUHC.com
                                                                                                                                    Website & Provider Finder
            •   They help you get answers to your medical questions about test results, treatment plans, and medications              HSA PPO 3000:                                                                                   Select Plus
               recommended by your doctor                                                                                             PPO 2500:                                                                                       Select Plus
            •   They work with our insurance carriers to help obtain appropriate approval for services when necessary
            •   They assist in communications between your doctors and the insurance companies                                      HEALTH SAVINGS ACCOUNT (HSA) & FLEXIBLE SPENDING ACCOUNT (FSA)                               (866) 346-5800
                                                                                                                                    Member Services
            •   They help you locate and contact the best doctors, dentists, and treatment facilities in your networks              Website                                                                                www.healthequity.com
            •   They share unbiased health information when you need to make an informed decision about your care
                                                                                                                                    UNITED CONCORDIA - DENTAL
                                                                                                                                    Member Services                                                                              (800) 332-0366
        Their years of experience make it easy. You need to make only one call or send an e-mail and your                           Website & Provider Finder                                                           www.unitedconcordia.com
        personal health advocate will:                                                                                                 PPO Network Name:                                                                                 Alliance

            •   Act quickly and effectively on your behalf                                                                          EYEMED - VISION
                                                                                                                                                                                                                                 (866) 800-5457
            •   Protect your privacy and keep information strictly confidential                                                     Member Services                                                                   www.eyemedvisioncare.com
                                                                                                                                    Website & Provider Finder
            •   Find the best answers                                                                                                  Vision Network Name:                                                                               Insight
            •   Make any necessary follow-up arrangements
                                                                                                                                    CIGNA - BASIC LIFE AND AD&D / VOLUNTARY LIFE, AD&D AND DISABILITY
                                                                                                                                    Counselor Services                                                                           (800) 362-4462
        CONTACTING HEALTH ADVOCATE                                                                                                  Website & Provider Finder                                                                     www.cigna.com
        If you need assistance dealing with benefit-related issues, you can speak directly with a highly trained advocate
        by calling (866) 695-8622. You can also email answers@healthadvocate.com                                                    BENEFITHUB - Discount Marketplace
                                                                                                                                    Member Services                                                                               (866) 664-4621
                                                                                                                                    Website                                                                     www.unitedpacific.benefithub.com
                                                                                                                                    CIGNA - EMPLOYEE ASSISTANCE PROGRAM
                                                                                                                                    Counselor Services                                                                            (800) 538-3543
                                                                                                                                    Website & Provider Finder                                                        www.cignabehavioral.com/cgi





                                                                                                                                    HEALTH ADVOCATE ADVISORS
                                                                                                                                    If you need assistance dealing with benefit-related issues, you can speak directly with a highly trained advocate
                                                                                                                                    by calling (866) 695-8622. Email: answers@healthadvocate.com
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