Page 17 - Catasys Benefit Guide 2020-2021

Resources & Contacts

Coverage Carrier Policy # Contact Info
Medical Anthem Blue Cross HMO (800) 888-8288
HMO 282415H001 PPO (800) 888-8288
PPO 250 - California 282415M001 H.S.A. (866) 207-9878
PPO 250 - Out of State 282415M013 24/7 Nurse Line (800) 700-9186
PPO 1500 - California 282415M004
PPO 1500 - Out of State 282415M016  www.anthem.com/ca
H.S.A - Employee only 282415M007
H.S.A - Family 282415M010
H.S.A - Employee only– California 282415M019
H.S.A - Family - Out of State 282415M022

Dental Guardian DHMO (800) 273-3330
DHMO 528666 PPO (800) 541-7846
PPO 528666
 www.guardiananytime.com
Vision Guardian  (877) 814-8970
 www.guardiananytime.com

Life/AD&D Guardian 528666  (800) 525-4242
 www.guardiananytime.com
Short Term Disability, Guardian 528666 STD (800) 268-2525
Long Term Disability LTD (800) 538-4583
 www.guardiananytime.com
Flexible Spending PayPro Administrators n/a  (800) 427-4549
Accounts  www.pagroup.com
Employee Assistance Magellan Health Services n/a  (800) 523-5668
Program  www.magellanAscend.com
401k Retirement Cerity Partners n/a  (800) 563-7166
 www.drs401k.com

The Burnham Advocate Help-Line: (800) 391-6812
Monday– Friday, 8:30am—5:00pm PST
The Burnham Advocate toll-free customer service help-line can provide assistance with insurance related
issues when you are unable to resolve them directly with your insurance carriers. You will receive fast, skilled
assistance with Medical, Dental and Vision provider issues, referral assistance, and claims management.

For help, simply call the Burnham Advocate help-line at (800) 391-6812. For more complicated questions or claims
issues, the Burnham claims specialist works as your insurance advocate, researching and resolving
problems quickly and effectively. If further action is required, the Burnham Advocate will provide regular
updates until the issues are resolved.

17