Page 19 - Hitachi Benefit Guide February 2018

Resources and Contacts

Below is a list of insurance carrier contacts, should you require assistance with your benefit questions following enrollment. If
you are unable to resolve your issues or questions with the insurance carriers directly, please contact Melissa Halverson,
Manager, Payroll & Benefits—HRIS at mhalverson@hitachisolutions.com or (949) 346-8594.

Aetna & Kaiser
Medical
Aetna Member Services …………………………….…...…………………… PPO/HSA (877) 204-9186 | HMO (866) 529-2517
Aetna Mail Order Pharmacy & Website…..………………………...… (888) 792-3862, www.aetnarxhomedelivery.com
Aetna Nurse Line ………….……………………………………………...……… (800) 556-1555
Kaiser Member Services……………………………………………………….. (800) 464-4000
Carrier Websites………………………………………….………………………. www.aetna.com & www.kp.org
Cigna
Health Advocate
Member Services ………………………………………………………….……… (866) 799-2725
Carrier Website ………………...……………….………………………..……… www.HealthAdvocate.com/members
Life / Disability / Business Travel Accident
Member Services …………………………………………………………….…… Life / Disability (800) 238-2125 | Business Travel Accident (888) 226-4567
Carrier Website ………………………………………………………….………… www.cigna.com
Employee Assistance Program
Counselor Services …………………………………………………….………… (800) 538-3543
EAP Website ……………………………………………………………...………… www.CignaBehavioral.com/CGI
Worldwide Travel Assistance Plan Policy # ABL 962770
Member Services ……………………………………………………….………… (888) 226-4567 or Call Collect (202) 331-7635
Carrier Contact ……………………………………………………….…………… cigna@europassistance-usa.com
Will Preparation - Cigna/ARAG
Carrier Website ……………………………………………….…………………… www.cignawillcenter.com
Basic Identity Theft Program
Member Services ………………………………………………….……………… (888) 226-4567
Access ………………………………….…………………………….………………… Indicate you are a member of the Cigna Identity Theft program, group #57.
Delta
Dental
Member Services ……………………………………………….………………… (800) 765-6003
Carrier Website ………………………………………….………………………… www.deltadentalins.com
EyeMed
Vision
Member Services ……………………………………..…………………….…... (866) 939-3633
Carrier Website ………………………………………………………….………… www.eyemedvisioncare.com
Empower
Retirement 401(k)
Member Services ……………………………………………..………….……... (800) 338-4015
Carrier Website …………………………………………………..……….……... www.empower-retirement.com/participant
WageWorks
Flexible Spending Accounts (FSA) &
Health Savings Account (HSA) - BNY Mellon Bank
Member Services (FSAs).…………………………………………..……….... (877) WageWorks (877-924-3967) | tweet @WageWorksCares
Member Services (HSAs).…………………………………………..……….... (866) 366-3995 BNY Mellon Bank
Carrier Website …………………………………………………………….……… www.wageworks.com
LifeLock
Identity Theft Services
Member Services ……………………………………………………..….……... (800) 416-0599
Carrier Website …………………………………………………………….……… www.lifelock.com

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