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     KE Y WORDS YOU
                                     NEED TO KN OW
                                Their Terms, In Your Terms
                                     You speak human language and insurance jargon
                                     doesn’t always jive. Since insurance companies don’t
                                     do decoder rings, we put together this little list to
                                     help you interpret some uninviting terms.
                                     These terms are important factors in budgeting
                                     how much you could spend on healthcare this year.
                                     Check the Cost Comparison sheet on page 14 before
                                     committing to your plan.
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